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at the Mandarin Oriental, Geneva
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The rooms are a great disappointment
Aug 31st, 2020
We decided to visit the Lake Geneva region for a week and spend the first couple of nights in Geneva before heading east. We have known the MO Group and stayed at others of their hotels in the past. We stayed in a Deluxe River View Room. Although the interiors are in the usual MO style, they appear so old and run down. These types of hotel rooms are in need of a full renovation. The bathroom is so old and out of date. Although clean, there was an unpleasant smell in the bathroom. Lights are bad and the TV and its quality is a joke in today's world. I would have expected more from a hotel like this. Also, there was no turn down services in the evening although we left our hotel room well before 7pm. The room itself was a real disappointment to us. I was inclined to give a one point review which I never have reason to do, but the staff at reception was very friendly, so they make up for the second point. TRIPADVISOR.COM USER
Jul 28th, 2020
Everything was excellent the resto peruvien was unforgettable the warm welcome, the room, the view, the breakfast near the city, the station and airport the chain is really a good one to recommend we could stay longer if needed ! very kind from the staf TRIPADVISOR.COM USER
Exceptional - Truly an amazing Stay
Jul 9th, 2020
We stayed at MO Geneva for two nights and our stay was simply amazing. From the beginning until the end, we felt like at home and we enjoyed our time so much. Location was perfect, room very spacious and bright, and breakfast in room great. Thank you very much to everyone and especially Samuel from Concierge, as well as Julien and Ksenia from Front Office for their help in making our stay such pleasant! TRIPADVISOR.COM USER
Typically perfect MO Quality Stay
Jun 23rd, 2020
This is my first stay in Europe with a MO property, as I’m previously based in Asia. The hotel is a lovely property with top-notch service, even as the hotel just recently reopened. The staff of the hotel was very friendly and attentive, and always anticipating what I needed before I asked. For example, the doorman at the hotel handed my a bottle of water just before I started looking for them in my car, because I didn’t remember which door panel did i place it in. The level of thoughtfulness and attentiveness is exactly why I’ve been so loyal to MO over the years. I stayed at one of the smallest rooms in the hotel, but it was a very cozy one with a great view over the lake. Will definitely come back again, and hopefully, will be able try out the Indian fine dining restaurant when it reopens. Thanks MOGVA for maintaining a high standard, it certainly bears the name of being an MO property. TRIPADVISOR.COM USER
Mar 5th, 2020
We came to the Mandarin Oriental hotel restaurant for our evening meal. The setting is perfectly lit with ambient lighting and felt very authentic. The food itself is without fault, perfect portion sizes and full of flavour and spice. The only negative I can say was that our adjoining side of assorted Naan breads took slightly too long to come out exceeding our meals themselves. TRIPADVISOR.COM USER
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