Mandarin Oriental, New York

80 Columbus Circle | New York, NY 10023  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Mandarin Oriental, New York

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at the Mandarin Oriental, New York

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Overview

Luxury spa, lap pool, gourmet dining and modern rooms
It is expensive to stay here

You'll find the lobby of this Asian-inspired luxury hotel on the 35th floor of the Time Warner Building. From there, you can ascend to one of the 244 rooms and suites known for their impressive decor. Each of the accommodations – which recent guests describe as "luxury in the sky" – comes appointed with high-end amenities, such as goose-down bedding, Italian linens, complimentary bottled water, yoga mats and bathroom TVs. The spa is another matter altogether: Covering 14,500 square feet, it has a much-acclaimed lap pool and lodgers rave over the natural spa treatments. And as far as dining is concerned, you must have the delectable Asian-American fusion fare served at Asiate and the creative cocktails and small plates at The Aviary NYC and The Office NYC, which is styled after a speakeasy.

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Location
New York, NY
Hotel Class
5.0-star
Property Type
Hotel, 244 rooms
Primary View
City center
Style
Traditional, Opulent, Modern
Best For
Business travelers, Couples, Groups, Families

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Scorecard
  • 5.0Hotel Class
  • EXCELLENTCritic Rating

Rankings

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Critic Reviews

Other Awards

  • AAA/CAA Five Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Five Star Awards 2018

Travel + Leisure

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The 14,500-square-foot spa (which includes a glassed-in 75-foot-long pool and Espa treatments like ayurvedic scalp stimulation and Thai yoga massage) is quite possibly the city’s best.

New York Magazine

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While the sprawling Time Warner Center certainly has its skeptics, at least the addition of the Mandarin Oriental to the city's hotel landscape is a welcome one.

Fodor's

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Classic, over-the-top luxury defines every inch of this five-star hotel. Guests enter the ground-floor elevators and step out onto the 35th floor of the Time Warner Center to reach the lobby, a big, bright space with gorgeous skyline and Central Park views from the lounge, bar, and restaurant. Service is top-notch and the spa (with one of New York City’s best pools) is worthy of a splurge.

Fodor's Choice

Oyster.com

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Sure, when one thinks of classic New York hotels, old icons like the Plaza and the Pierre come to mind. But the Mandarin Oriental is a New York icon of a different ilk. Built in December 2003, the 244-room hotel towers 54 stories above Central Park on the Upper West Side. With a prime location, great views, and one of the best spas in the city, it's a strong contender in the category of modern classic.

Other Awards

  • AAA/CAA Five Diamond Awards 2019
  • Condé Nast Readers' Choice List 2018
  • Forbes Travel Guide Five Star Awards 2018

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 1666 have reviewed the Mandarin Oriental, New York, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 1666 reviews 4.5 (based on 1666 reviews)

Guest Rooms

Those who have stayed in the Mandarin Oriental note that the guest rooms are spacious by New York City standards: basic accommodations measure 400 to 425 square feet. Plus, each room features floor-to-ceiling windows. The Mandarin Oriental's rooms are dressed in cherry wood furnishings, a neutral color palette and Asian accents, all of which create a contemporary, sophisticated atmosphere. Rooms also feature LCD flat-screen televisions and high-speed internet access for up to six devices (for an additional fee).
  • For the best views, request a room on a higher floor facing the Hudson River or Central Park

Standard room size400-425 square feet

  • Internet (with fee)
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Wireless Internet
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Mandarin Oriental, New York occupies the upper floors of the Time Warner Center, which towers over Columbus Circle at the southwest corner of Central Park. This prime location puts guests within walking distance of six subway lines, not to mention New York City hot spots like Lincoln Center and Broadway's theaters. If you're staying here, your best bet is to rely on public transportation, as valet parking isn't cheap.
  • The Mandarin Oriental's location provides nice views of the park and the city
  • Complimentary town car service is available within a 20-block radius
  • This hotel does not provide airport shuttle service
  • 24-hour valet parking ($85)
  • 24-hour self-parking ($60)
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Grocery store
  • Movie theater
  • Theater
  • Shopping
  • Bus stop
  • Train station
  • Subway/metro stop
  • Restaurants
  • Beach

Dining

The Mandarin Oriental houses three separate dining venues. The main restaurant, Asiate, specializes in contemporary American cuisine, serving dishes like poached Maine lobster and seared foie gras. The ambiance in this full-service restaurant is upscale casual: Large windows offer views of Central Park and high ceilings add a sense of vastness. The Aviary NYC serves handcrafted cocktails and small plates with panoramic skyline views, and The Office NYC is styled after a classic speakeasy.
  • The hotel offers 24-hour room service, with special menus for kids
  • Room service menus vary by time of day

Number of restaurants3

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • Free breakfast

Pool

The Mandarin Oriental's pool receives high praise from visitors for its views. The pool's location – on the 36th floor of the hotel – and its expansive windows allow guests to look out over the Manhattan skyline and the Hudson River. The pool itself is designed for swimming laps: It's 75 feet long and wide enough to accommodate three lanes.
  • Towels are available
  • The locker room features a swimsuit dryer
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Seasonal
  • Indoor
  • Outdoor
  • Indoor/outdoor combo
  • Pool bar
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas

Spa

The Mandarin Oriental's spa occupies the 35th and 36th floors of the hotel and encompasses the fitness center and pool, not to mention a host of other facilities. The spa's design and treatments are, like the rest of the hotel, influenced by Asian tradition. Each treatment starts and ends with the chime of Tibetan cymbals, and the Oriental Tea Lounge provides a nice setting for relaxation and refreshment. Arrive 45 minutes before your appointment to take advantage of the spa's hot tub, steam room and relaxation room.
  • Spa day packages are available, some of them including a bento box lunch
  • Spa guests must be 18 years or older

Services offered:

  • Massage
  • Facial
  • Body treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

The Mandarin Oriental requests those traveling with children inform the hotel of their kids' names and ages before they arrive, that way the hotel staff can prepare age-appropriate welcome amenities and stock rooms with any equipment you may need. In addition to providing cribs, high chairs, coloring books and kids movies, the Mandarin Oriental can arrange babysitting services and help plan family-friendly activities throughout the city. Young guests can explore the Big Apple with the hotel's Pocket Panda, a whimsical New York City-themed paper cutout character.
  • Kid-friendly room service menus are available
  • The hotel can equip rooms with video game consoles as long as you provide advance notice
  • Stroller rentals can be arranged through the concierge
  • Kids club
  • Cribs
  • High chairs

Fitness

Located on the 36th floor, the Mandarin Oriental's fitness center features a variety of cardio and weight-training equipment, including treadmills, ellipticals, a kinesis machine and free weights. The hotel also offers group yoga and aquarobics sessions can be arranged through the spa. The Mandarin Oriental's gym features iPods for rent and plenty of fresh towels.
  • Floor-to-ceiling windows offer impressive views of the river and the park
  • Fresh fruit, citrus-infused ice water and chilled towels are all available at no extra cost
  • Locker rooms are stocked with shampoo and conditioner and are equipped with small saunas
  • Guided runs through Central Park can be arranged, as can self-guided runs with a map
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
  • Bicycles
  • Tennis
  • Guided runs (with fee)
  • Paddle boats
  • Motor boats

Business

The Mandarin Oriental houses multiple meeting spaces that can accommodate as many as 1,000 people. These meeting spaces can transform into large and small function spaces when need be. Any necessary audiovisual equipment can be arranged through the hotel's conference service manager, who can also take care of any catering requirements and VIP guest needs. The hotel also features a full-service business center equipped with computers, printers and photocopiers.
  • Laptops are available to rent
  • Translation services can be arranged through the conference service manager
  • The business center is accessible 24 hours per day with your key card

Number of meeting rooms4

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Pets

The Mandarin Oriental, New York accommodates guests traveling with up to two dogs as long as the dogs don't exceed 25 pounds. The hotel provides a variety of amenities for visiting canines, including bowls, treats, a bed and toys. Pet-sitting and dog-walking services can be arranged through the concierge.
  • The hotel does not provide pet food, though the concierge can arrange to have it delivered to your room
  • The Mandarin Oriental's location next to Central Park makes dog walking easy
  • There is a one-time $250 cleaning fee and guests will be asked to sign a waiver
  • Pets allowed (with fee)
  • Dog walking
  • Pet-sitting

Wedding

The Mandarin Oriental's wedding planners can help soon-to-be-newlyweds plan a luxurious wedding reception. The hotel's Mandarin Ballroom can accommodate up to 1,000 guests, and the in-house florist can help ensure that each and every bloom meets expectations. The hotel also makes a suite available to the bride and groom throughout the wedding day and for the wedding night, free of charge.
  • The hotel has relationships with local vendors, including decorators and musicians
  • The event staff can arrange spa treatments and horse-drawn carriage rides
  • The hotel features its own catering staff

Maximum wedding guest capacity1,000

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know. If you are interested in obtaining a badge to display on your website or in other media, please contact us.

Find the Best Price

at the Mandarin Oriental, New York

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.