Marriott Baton Rouge

5500 Hilton Ave | Baton Rouge, LA 70808  [SEE MAP]Baton Rouge, LA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Free parking, onsite restaurant & bar

Nov 9th, 2019

This was a repeat visit for me -- and there will be more. Check-in was a breeze and the staff were very friendly, helpful, and personable. The gentleman who checked us in even remembered what floor we were on when we ran into him in the elevator later. This hotel has abundant parking (free), onsite restaurant and bar (plus quite a few restaurants nearby for variety), a pool, meeting facilities and more. Conveniently located just off I-10. My colleague and I were thrilled to be upgraded to a concierge level and enjoyed dinner and breakfast in the concierge lounge. Internet is free for Marriott/Bonvoy Rewards members. Rooms have single-cup coffee makers and small refrigerators. My colleague found the lavender linen spray ("in case you have trouble falling asleep ") to be a delightful touch TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Avoid at all costs

Nov 6th, 2019

We stayed at this hotel in September 2019 while on a Road Scholar Tour. It was a disaster. I had received several e-mails before we arrived confirming our stay. However when we arrived the hotel had no room for us. The registration staff would not even speak to us (4 men). Our tour director (Road Scholar-very little help until we really complained) just said "stuff happens." She did not investigate the mistake so the next day when we returned from touring our room was not cleaned. When we called the desk they said we had checked out at 3:00. We had been on a tour of the city and had had no contact with them; our keys still worked. Our room was not cleaned. The lighting in the room was terrible TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel, good service, mostly a typical Marriott

Oct 24th, 2019

I've stayed at this hotel twice over the past few months, for four nights each. The hotel looks great and is very clean. The rooms have been updated to the latest Marriott look. This hotel has a concierge lounge that can be accessed if you meet status criteria or book a concierge level room. I already have two reservations at this hotel in 2020 and will likely stay here 6-10 weeks in 2020. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice location

Oct 9th, 2019

The hotel has the vibe that it was an old outdated hotel that has been renovated in a trendy décor. The front desk staff is friendly but because of the location, the front desk can't give you things like band-aids or keep your luggage, everything has to be obtained elsewhere in the hotel. My checkin process was flawed in that I never got the promised text or mobile key I was supposed to receive when my room was ready. I'd say in general the management isn't great. The elevator is missing paneling. The lay out of the bar is congested and the bar staff is absent or overworked, even for coffee in the morning. The walls are paper thin so you hear noise in the hall, people next door, traffic on the interstate. The hotel is clean and in a good location to get to LSU or the interstate. There is a great restaurant called Muran's within walking distance. I have stayed here 2x and I would stay again, although it wouldn't be my first choice when visiting LSU. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Renovations are great - friendly front desk

Sep 14th, 2019

Lobby is bright and inviting - Stinkys and bar are a big plus so you don't have to go out. They have a great happy hour with drinks/appetizers. Chandler did a great job at front desk Pool good. Nice fitness center - everything worked and clean. Ear buds provided Room set up good - bathroom not huge compared to room although shower is nice. Had small fridge (no microwave) You do get some road noise but not terrible TRIPADVISOR.COM USER 

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