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at the Chicago Marriott Schaumburg
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Excellent business hotel
Mar 8th, 2020
I’ve stayed at this hotel periodically for the last few years. The recent renovation has nicely renewed the rooms and common areas of the property. The breakfast is usually pretty well serviced and the omelette bar is a nice touch. Highly recommended. TRIPADVISOR.COM USER
Jan 26th, 2020
The positives- Very nice staff. Nice lobby. The negatives- The toilet never flushed completely. The shower door was off it’s hinge. The shower grout looked dirty. The walls all looked scuffed. The outlet by the nightstand didn’t work. The walls seem very thin. We could hear highway noise. Overall we were disappointed with the quality of this hotel. TRIPADVISOR.COM USER
The service Makes the Hotel!
Jan 20th, 2020
Needing a break from everyday life a friend and I headed to Schaumburg for a girl's weekend. On arrival, the shuttle driver ran to hold the door. Both front desk employees greeted me. When I asked if they had a luggage cart, all of them were out. But,front desk employee Ryan Makenzie (I really hope I got that right) went and found a large dolly. He then went outside, loaded our luggage, escorted us to our room and refused a tip. It certainly wasn't required, but was much appreciated. We ordered food from outside delivery services twice during the weekend. (Epic fail but for another review.) Both times, the staff called to make sure we ordered and then granted the driver access to our floor. When our breakfast delivery arrived with no eating utensils or condiments, I went down to the restaurant. They were incredibly kind & immediately provided what I needed. When that breakfast was horrible, we tossed it & ordered room service. This was a rare occasion where room service was less expensive than ordering delivery. The food was AMAZING & portions were huge. I called for late checkout & was surprised to learn check out time is noon . They gave us 1pm, no problem. When I had an unexpected work issue just before 1pm, they made it 1:30pm; no questions asked. If you look for imperfections, you will find them. It's an older hotel that has been remodeled. But, it was clean and everything worked as it should. Many thanks to the staff for a wonderful relaxing weekend! TRIPADVISOR.COM USER
Nice and quite location.
Nov 10th, 2019
Convenient location, close to Woodfield mall and major highways. 15 miles to downtown Chicago. I like the hotel and I stayed there few times, busy on the weekends. a lot of stuff to do around there with many nice restaurants. TRIPADVISOR.COM USER
Nice hotel -Visit 2019
Nov 1st, 2019
Had a really nice week long w visit to the hotel - with great staff across the Lobby as well Bar Staff - great experience and knowledgeable people a great shout out to Bar Manager Dimitrius a very able and great advise on the area . Great Marriott standard across the hotel and nice loyalty programme access to business lounge TRIPADVISOR.COM USER
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