Des Moines Marriott Downtown

700 Grand Ave | Des Moines, IA 50309  [SEE MAP]Des Moines, IA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Work

Jan 20th, 2020

10 minutes away from the airport. Great location in downtown. Elegant lobby! Employees and staffs are very friendly and welcoming. Bar coffee sfo and restaurant on ground floor. Clean room and extra clean bed sheets. Very comfy bed, contemporary decorations and hardwood in the room. Super Clean restroom and spacious countertops. Complementary coffee and tea are provided. Great size of gym with full equipment and swimming pool is attached on 3rd floor. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice Place to Stay -- Right downtown.

Jan 7th, 2020

I stayed at the Des Moines Marriott Downtown for a convention. I was a bit anxious about where we would be staying (as I am a bit picky about hotels), but this place was great -- a good bar in the lobby, helpful staff, the rooms were clean, food was good, and the location was within walking distance to a good many downtown interests. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

This is the place to stay.

Jan 2nd, 2020

Clean rooms, quite and onsite secure parking. Staff was very friendly and accommodating! Room service was fast and hot. The Starbucks in the lobby was questionable as the order was made wrong twice and was tasteless. Not sure how that happened however not Marriotts problem... The lobbies bar was awesome with great service. Bell hops were great and offered good advise for where to go New Year's eve. Couldn't have hoped for a better place to stay to ring in the new year. Great job! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst service EVER

Dec 15th, 2019

Checked in last night. At 9:15am called the front desk to reserve another night. A girl Alissa answered and told us we needed to do it online. First time ever have I heard that in 10 years staying in hotels all over the United States. Went online booked the room. Well went to go back to our room tonight and not only have they cleared the room but money was missing. No customer service or accountability. Called the complaint line and not only hung up on but also told not something they deal with. Mind you they have both our numbers on file. I will be filling a theft report and not letting this go! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A very, very nice Marriott

Nov 29th, 2019

Stayed here as part of a convention. This is one of the nicer Marriott properties I have stayed in. Rooms were very spacious. Staff was friendly and accommodating. I would definitely recommend this hotel if you are visiting downtown Des Moines. TRIPADVISOR.COM USER 

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