Des Moines Marriott Downtown

700 Grand Ave | Des Moines, IA 50309  [SEE MAP]Des Moines, IA  [SEE ADDRESS]

Courtesy of Des Moines Marriott Downtown

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at the Des Moines Marriott Downtown

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Guest Reviews

TripAdvisor Traveler Rating 5

Nice Gem in a Surprising Location

Mar 7th, 2020

When I think Iowa, I don’t normally think urban. But this Marriott in the heart of downtown has some beautiful views and is located near a really nice nightlife. This hotel has done a great job with updates. Rooms have a modern feel. If you’re lucky you’ll run into Keith G. at the front desk when you check in. Great customer service who goes out of his way to provide you the very best experience possible. Thanks Keith! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Centrally located, nice staff

Mar 7th, 2020

I stayed here for four nights. The staff are all very friendly and helpful. Service in the restaurants is very slow. Rooms are comfortable and updated. Sink drain was extremely slow. The hotel catering has amazing cookies! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great full service Marriott

Feb 24th, 2020

I’ve now stayed at this hotel at least a half a dozen times, and it’s been very consistent with cleanliness and service. My last visit was a little unique, with the property being extremely busy with multiple events taking place in Des Moines all at once. The crowd in the lobby and restaurant certainly had an effect on service- with the staff at the bar/restaurant often being overwhelmed. To be expected given the situation, but better staffing could have helped. The facility is great, with a great workout facility, nice rooms, lots of TV channels and all the amenities you could possibly need. I was there for 4 nights, and other than the large crowds (almost seemed to be over capacity with the number of people in the lobby and elsewhere) everything was fine. One thing- I was denied a late checkout on Friday. A bit “nit picky” on my part, but I have never had this happen before with Lifetime Titanium status with Marriott. It wouldn’t normally be an issue, except I wasn’t ready to leave for the airport without a shower and the opportunity to change and get ready. My fault- I just assumed my request would be granted based on previous experience and I called the front desk just about 15 minutes before noon. No big deal, no major issues, and will certainly be back again. It’s in a great location, with lots of dining and entertainment options nearby. And if you prefer to stay in the hotel, there is honestly no reason to leave. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Only There One Night — But Loved It!

Feb 10th, 2020

Large comfortable room — clean and well-appointed — great lobby bar with plenty of seating — and it is downtown, close to several excellent dining options. The lobby staff were very helpful and there is a free airport shuttle. All good on all counts, especially for business travelers. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Pricey but Nice

Jan 31st, 2020

We did a quick stay here for 1 cold winter's night. The room was very large and comfortable with a very tiny bathroom (way too small for this price). The staff was very nice and friendly. HIGHS -Clean -Very comfortable bed and bedding -USB plugs were everywhere LOWS -Tiny bathroom -WIFI was medium slow -Side tables to bed were very small -Expensive for location and brand TRIPADVISOR.COM USER 

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