Marriott Lyon Cité Internationale

70 Quai Charles De Gaulle | Lyon 69006  [SEE MAP]Lyon  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Great view

Apr 19th, 2020

I had a great room on the top floor with a balcony. Loved the room layout bed was comfortable and relaxing. Had breakfast in the hotel the next morning which was great. The only thing was it got very busy so you had to be quick to get your food from the buffet. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

One of 2 side by side hotels here : OK

Mar 17th, 2020

I stayed here for work. The hotel is part of the Cité Internationale and is built to cater for business and convention visitors. In the past this hotel was a Hilton, and you can just see the traces of the old bathroom style of Hilton and elsewhere in the property if you look carefully. I stayed in a room with a pleasant terraced balcony, although the road running past below means it's never going to be that peaceful except at night. The room was pleasantly organized and the bed comfortable. All in all a pretty standard Marriott feel to it, which was let down by the fact that the club lounge on the top floor has never been open in all the time my colleagues have stayed here, and sure enough it was closed. So it would be appreciated if you would update your signage (it mentions it in the elevators, in the hallways, on the TV, everywhere) after all these years to say you don't have one. There is no lounge. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent establishment. Excellent experience, Abdullah the concierge at the top!

Mar 11th, 2020

“We stayed at this hotel and were won over by the quality of the service. It’s the excellent professionalism of the staff. First of all Abdullah, who the evening of our arrival who greeted us with a smile, a lot of attention and kindness. Same professionalism and attention on the part of Abdullah always! Finally, the day of our departure, while we were waiting in the bar while waiting for our taxi and our 5-year-old daughter was getting impatient, Abdullah the concierge came to offer to make a drawing to calm her down, which was good for us. Helped! We also had a clogged sink issue which was resolved immediately. I would therefore like to congratulate the entire staff, very professional and welcoming. The room is quiet and well equipped. The hotel is well located in relation to the activity centers. We will comeback ! " TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Relaxing stay

Jan 29th, 2020

Just back from our weekend in Lyon. What a great city and what a great hotel ! Modern property with incredible comfortable beds, this property located just near the big and beautiful park La Tête d’Or. what a great mix! We enjoyed our weekend and special thanks go to Arju and her genuine sense of hospitality. Merci TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Need to fix ventilation & temperature control system!

Jan 16th, 2020

We really liked the location of the hotel. It is set right next to the wonderful park with botanical gardens and a zoo. At the same time we could reach the city of Lyon center within 10-15 minutes by car. The hotel offers valet parking. The personnel is helpful, however, do not try to have them book a local cuisine restaurant for you – we made this mistake – the restaurant was horrible, even though the hotel representative assured us that it would be wonderful. Besides, the hotel has its own restaurant, Zucca, which surprised us with a fusion cuisine and a great service. The room with a balcony is nice, you could get some fresh air, since the hotel ventilation & temperature control system does not do the job: it simply does not work. It happenned that one of us had a Birthday within our stay at this hotel. Normally, the hotels of this caliber make sure to provide a nice surprise for the guest in such occasion, some of them give a fruit basket and a bottle of wine, some provide a gift certificate to the spa, etc. Nothing happenned this time until one of us talked to the reception regarding this situation and then, after multiple phone calls and verifications with superiors, they were able to put together three cans of juice and a couple of candies. The reception needs to brush up their English a little, it was hard for us to get across what we need to them sometimes. TRIPADVISOR.COM USER 

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