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at the Matsui Bekkan Hanakanzashi
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Great local experience and clean high quality
May 8th, 2019
We stayed for 3 nights as part of a 12 day trip to japan, and we wanted to stay in a more local accommodation and we were very pleased with this place. The woman working at the reception was extremely kind and helpful (she helped us make dinner reservations even last minute during golden week). The bathrooms in the room were fantastic. The room was replenished every day with fresh towels, fresh tea and cleaned. Regarding staying on the futons on the floor....for someone who normally enjoyed the plush bedding of the Marriott brand hotels this was a bit difficult for me but was glad to have done it and since I knew what we were booking in advance I could not be disappointed TRIPADVISOR.COM USER
Apr 25th, 2019
Traditional Japanese style hotel located in a quiet residential neighbourhood. Friendly staff, some of whom could speak good English. Greeted with green tea and sweet served in the reception area. Shown to our rooms. Foyer where exchanged outdoor shoes for the slip on slippers provided. Main room with a textile floor covering, a low floor table with two floor chairs & cushions, a small coffee table with two medium height chairs. I found the floor chairs quite uncomfortable after sitting in them for a while. The evening meal was served at the floir table. Four sliding doors revealed two single beds. I was expecting something on the floor like a futon. There was a half wardrobe offering optional Japanese attire. The bathroom was equipped with a shower but you had to climb into the bath so that the water drained away rather than spraying the room. We had the evening meal which consisted of several dishes served by an enthusiastic young man who reappeared at intervals and added ingredients to a dish which cooked over candle heat. Unfortunately, the meal was expnsive and the majority of the food either tasted bland or distasteful to my western palate. ( I usually enjoy Japanese food.) Breakfast was served in a large room down a flight of stairs. Instructions were provided on how to prepare and eat tofu. Again, I found the food very disappointing and rejected it all apart from a little miso soup and some boiled rice with a large portion of cooked salmon which was tasty. I requested coffee and the kind server brought me a cup. TRIPADVISOR.COM USER
Sep 26th, 2018
Thank you for a wonderful night! Very friendly and easy going place. We especially liked the breakfast and the lovely rooms. Nothing fancy but just practical, very clean, very friendly staff. Quite relaxing place. Thank you TRIPADVISOR.COM USER
A unique experience
May 8th, 2018
I live in Japan and since my parents were coming here for the first time, I wanted them to experience a traditional Japanese ryokan and the whole experience. The service was absolutely amazing (OMOTENASHI) and the traditional kaiseki dinner in our room was something we will remember forever. TRIPADVISOR.COM USER
Apr 6th, 2018
This establishment is a modernised version of the traditional ryokan but a great experience nonetheless. The facilities are immaculate throughout, and the service faultless. Both baths are new and beautiful (one is designated for men and the other for women in the evening, then in the morning they swap around). The kaiseki meal served in the room was sumptuous, and no additional request to the staff was too much trouble. We thoroughly enjoyed our stay. TRIPADVISOR.COM USER
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