Meliá Cohiba

Ave Paseo entre 1era y 3era Frente al malecón habanero y al Centro Comercial Galerías de Paseo | Havana  [SEE MAP]Havana  [SEE ADDRESS]
Credit

Courtesy of Meliá Cohiba

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at the Meliá Cohiba

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Guest Reviews

TripAdvisor Traveler Rating 5

1st Class

Feb 18th, 2020

Great hotel with plenty of things to do without leaving the hotel. Great pool area and cigar bar. Unfortunately during my stay I had injured my leg while walking along the sea wall which needed to be bandaged so when it came to redo the bandage I called the hotel doctor and she came to the room within 5 minutes and changed the bandages at no charge. Great service would definitely stay there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Dissapointing

Feb 14th, 2020

Thew staff was not very courteous and friendly. I had booked a Junior Suite but still had to pay for the coffee in the room from the coffee machine. The Hotel has probably not been revamped at all since it was built in 1995. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

OK, but with multiple disappointing/frustrating qualities.

Feb 13th, 2020

I stayed here for 4 nights in February as part of a multi destination holiday with Virgin Holidays. For the price that I payed for my holiday, this hotel was no where near the standard that I would normally expect. If you pay directly with them, at a cheaper price then maybe it is more worth the value. I will be writing to Virgin querying the appropriateness of recommending this hotel as part of their package holidays. Main points: - When we got to our room (624) there was a terrible smell of mould. The decor was very dated and old; broken furniture, worn bedding, dirty mattress etc. The black mould covering the shower caused me to request an immediate room change. The second room (1615) was modern, clean and felt like a completely different hotel. Fresh bedding and mattress, we were happy. -Great breakfast with friendly and attentive staff. Although opens at 7 and not 6:30 as indicated in the hotel information booklets. This caused difficulty when we had arranged a 7am transfer to Vinales based on the hotel information. - For half board guests, the dinner is poor. The dinner buffet was closed 3/4 nights with no notification or explanation. Very limited and carb heavy menu for half board at the ‘a la crate’ restaurants so me and partner both felt quite sick by the last day. My partner in currently vomiting as I type. - No one seemed to be interested in helping us. Reception referred us to the concierge, the concierge referred us to reception. Back and forth until someone eventually and reluctantly helped us with our inquiries. However there was a lot of false information given so in the end we had to second guess everything. - There is a free shuttle to the old Havana, which is very useful. It is also completely necessary as the hotel itself is not close to anything and is in a very dull area. I have more points, but these are the main ones. I honestly feel exhausted after staying here (we leave today) and I am happy to move on. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Everything is relative

Feb 12th, 2020

If you are going to be visiting Havana then the Melia Cohiba is probably one of the better properties at which to stay. Having said that, you have to keep in mind that nothing in Havana is up to western standards. While this hotel considers itself a 5 star luxury property, it can only be considered so in comparison to other hotels in the city. We spent five nights at the Melia Cohiba and were warned not to use the water in the room for brushing our teeth. Bottled water is recommended for this instead. The air conditioning in the room can either be turned on or off. There is no thermostat to regulate the temperature while you are sleeping for instance. The in-room refrigerator rattles all night. The carpeting in the hallways is old and stained. All of this, and more, makes the hotel far less than five star. Again though, it is all relative compared to what else is available. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

$2.50 charge for a coffee in your room

Feb 9th, 2020

Room coffee that you make yourself will cost you $2.50. I paid $170 a night and the hotel can't afford giving me a coffee? I know Melia hotels around the world have high standard. But, not this hotel. TRIPADVISOR.COM USER 

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