Mercure Edinburgh Haymarket

38 Gardner's Crescent | Edinburgh, Scotland EH3 8DQ  [SEE MAP]Edinburgh, Scotland  [SEE ADDRESS]
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Courtesy of Mercure Edinburgh Haymarket

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at the Mercure Edinburgh Haymarket

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Guest Reviews

TripAdvisor Traveler Rating 3

Always made to feel like I was bothering staff...

Sep 21st, 2019

I stayed here for 2 nights in middle of September 2019. With the exception of one young man who who was manning the breakfast area, any and all interaction I had with staff left me with the feeling that I was bothering them...complete with eyeroll from the front desk staff when I asked about dinner hours. At no time during my stay anyone offer or take the initiative go out of their way for any reason, which includes offering any assistance with me getting my 3 bags upstairs on arrival (an offer which I would have refused, but which is customary nonetheless). That being said, the room was clean and well appointed, and the breakfast was very good. All told, I would not stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good out of the way location!

Sep 19th, 2019

The Mercure Haymarket is in a great location in the SW part of town. Very near a shopping store, short walk to Fountainbridge— to go anywhere. We walked all over from here and there are some good restaurants nearby— notably Mumbai Dinner Club—.3 mi. The lobby is nice and clean, staff helpful and friendly— rooms clean and fairly large. Nice bathrooms. Recommend it! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Modern hotel in great location

Sep 16th, 2019

Stayed here for one night on business. I really loved my room. Nice, modern and well designed with a decent bathroom. Spotlessly clean. My room was in a very quiet part of the hotel which I’d asked for specifically. Got a fairly decent night’s sleep. Only thing that let this hotel down a bit was the buffet breakfast. The cooked breakfast items were quite low quality. Cheap eggs (very dull yolks) and only scrambled, cheap sausages and bacon not great. For a hotel at this level I’d expect the breakfast to be better. Coffee machine was also having issues. But other than that I had a really nice stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely hotel and good customer service

Sep 16th, 2019

Stayed for one night and was brilliant customer service all staff was polite and friendly. Rooms was lovely and slept really well I was so glad I stayed here and I will recommend this hotel to everyone TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Don't care about the customers

Sep 16th, 2019

We arrive at 3 pm and rooms not ready and nobody apologizes. Featherbed so hot that impossible to sleep. We ask for thinner blanket and answer is that they don't have. Seldom I have seen personnel at reception that is so indifferent to pleasing the customers. TRIPADVISOR.COM USER 

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