Mercure Grosvenor Hotel

125 North Terrace | Adelaide, SA 5000  [SEE MAP]Adelaide, SA  [SEE ADDRESS]
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Courtesy of Mercure Grosvenor Hotel

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at the Mercure Grosvenor Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Good value, excellent service, friendly staff, good location

Mar 21st, 2020

Rooms are spacious, facilities in rooms are excellent, great WIFI, friendly and helpful staff. Breakfast very good and with our group the evening meal was excellent. The rooms are quiet with good soundproofing between rooms. Location opposite railway station and with trams and buses going along main street. If you want a walk in a park in the morning, walk straight through the railway station opposite and you experience a park with walking tracks along the river. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Stay in Adelaide

Mar 14th, 2020

I have been an Accor silver member for about 20 years and this is the worst hotel I have stayed in. It really needs an urgent update. The room was poky and dark. You couldn't look out the windows as they were blocked out. The only good thing about it is the location and service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic Hotel

Mar 13th, 2020

This hotel is in a great location, located on North Terrace, opposite the Railway Station & Casino. Walking distance to Adelaide Oval, Rundle Mall, & all of the beautiful old buildings along North Terrace. Our room was on the top floor (5 levels) & was huge, as was the ensuite. Plenty of room for luggage & to move around. We had buffet breakfast included, but it is pricey at $27. There are places nearby where you could buy breakfast. If you have mobility issues, there are about 6 steps to get into the hotel & 12 steps to get to the breakfast area. Frontline staff were excellent & very helpful. Overall this is a lovely, convenient located hotel & the cost per night was very reasonable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Very tired

Mar 9th, 2020

This hotel is in a great location..,,that’s about all the positives. Rooms are tiny, in desperate need of refurbishment, air con can’t be adjusted and there’s no windows to see out of! The windows have a frosting over them so no natural light. Spend your money elsewhere. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not a happy stay.

Mar 6th, 2020

Stayed at this hotel for approx 6 nights. Rooms were very average. Construction site on one side. Woken very early first morning. Moved to the other side of the hotel only to be kept awake most of the night by external Air Conditioning motors on the external of the next building. Had a hiccup with one breakfast as we had transferred one of these as we had an early start one morning. Had to get front desk staff to come up to the dining area to confirm our breakfast was payed for. Trams can be a little noisy out front of the complex. Very disappointing TRIPADVISOR.COM USER 

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