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at the Mercure Hotel Düsseldorf Seestern
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Clean big room but no service at all
Feb 7th, 2020
The hotel has nice big rooms which are well cleaned, however the interior becomes outdated, so also the mattresses. There is no roomservice, terrible slow and unstable WiFi which disconnects every 10-15 minutes, grumpy staff if you say you want to check your invoice prior to payment, and little to no service at all, from the breakfast buffet till front desk.... not worth the money at all and good alternatives across the corner TRIPADVISOR.COM USER
Oct 27th, 2019
Room had a echo which was really annoying, although a double bed, only comes with single duvets which annoys me. Room size was quite big, close to work office but nothing else. Tiny bar, and breakfast was average. TRIPADVISOR.COM USER
Bug infestation :(
Oct 2nd, 2019
Had an infestation of bugs in the room with 5 of these guys coming out in one night. No offer of alternative room and no apology. Got no sleep which is not what you want from a hotel. Really disappointing experience TRIPADVISOR.COM USER
High level of hospitality
Aug 18th, 2019
I spend one night. Room was big, and clean. Access by car to the hotel was easy. Entry to underground garage is narrow for long cars. The day after I had to go to the airport - access was fast and easy. TRIPADVISOR.COM USER
Jun 17th, 2019
Good Stay, Good breakfast, parking place in the hotel and near by the hotel you have frequently public transport to the city or tho other places. We are allready in this hotel in the past and it was even good as before. TRIPADVISOR.COM USER
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