Mercure Palermo Excelsior City

Via Marchese Ugo 3 | Palermo 90141  [SEE MAP]Palermo  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

A delightful stay!

Oct 14th, 2019

Conveniently located to enjoy the fascinating sights of old Palermo, the Excelsior exceeded our expectations by quite some measure. Whilst externally looking unimpressive the internal hotel facilities are magnificent. Our room was large and very comfortably furnished and lacked for nothing. Breakfast was served in a secluded area with small, convenient, tables with a very plentiful buffet with a large selection of dishes on offer. The buffet was continually replenished by very pleasant staff attired in old-style long black aprons - very classy! A very happy stay, thank you. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4


Sep 24th, 2019

We have just spent 2 nights here and it has been really comfortable except for some traffic noise till about 10pm. The hotel is very regal and the breakfast terrific. Close to the shops and restaurants. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Convenient and comfortable

Sep 17th, 2019

We booked this hotel as part of a flight/hotel/car deal never having been to Sicily before so were not quite sure what to expect. It turned out to be a good choice, being relatively close to the city centre, just adjacent to parks and had a pleasant bar and restaurant. The service was great and the staff most helpful. Our room was very traditional and comfortable with very efficient air conditioning (sorely needed after a hard day sight-seeing in heat and humidity) Breakfast and dinner were very good and restaurant/bar prices reasonable TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good location -- easy 20 minute walk to the old city

May 24th, 2019

We stayed here for 7 days (both on our own and with a group tour). In addition to Murano glass chandeliers in the public areas (like in The Leopard), it offered a good breakfast buffet and easy access to the old city. The bathroom was unusual by American standards. It had a separate bathtub and shower with faucet controls different than we're used to (those on the tub worked opposite as marked). There were no grab bars. Sicilian hotels typically offer one bath towel and one hand towel per guest. We opened our window to dissipate heat (fortunately, temperatures were cooler than normal during our stay -- low to mid 70s). As we faced the main street, this could be noisy, though earplugs made it manageable. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Jules Verne tour

May 17th, 2019

We had two nights here as part of our tour around Cicely and it was one of the best hotels we stayed in our room was excellent although we would’ve preferred a better view all the staff were very friendly and helpful and the hotel is well placed for visiting the city TRIPADVISOR.COM USER 

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