Mercure Roma West

Viale Degli Eroi di Cefalonia 301 | Rome 00128  [SEE MAP]Rome  [SEE ADDRESS]
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Courtesy of Mercure Roma West

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at the Mercure Roma West

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Guest Reviews

TripAdvisor Traveler Rating 4

mixed feeling

Feb 15th, 2020

I booked a junior suite to have more space but difference was just a little entry room without window with a little couch .. nothing to do with the word "suite" .the area at night is not really convenient and access to some of the room is via catwalk... really not the best TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

not safe / not trusted / not real Mercure

Jan 30th, 2020

Hotel room is good, parking is free and breakfast is satisfactory. We forget our money (in a closed purse) at room safe. After check out i called Hotel they said they found the purse. After few days I returned to Rome, went to Hotel and collected the purse. There was 100€ less money in the purse! They stole my money. Never trust this Hotel and stay away! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel

Jan 25th, 2020

Stayed one night, room clean and spacious, lights are interesting in the room, Breakfast, plenty of choice and great variety even create your own smoothie along with creating your own fresh ground orange drink Not much around locally TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great hotel for the price, location is a little too far out though

Jan 19th, 2020

The hotel itself was great and served our needs perfectly for our 4 night stay in Rome. The service provided was exemplary and accommodated any of our needs. However of no fault of the hotel, the location of the hotel proved to be a hindrance, despite the offering of a free shuttle bus to the closest metro (EUR FERMI), it was far too time consuming (15 mins to the metro) followed by a 20 minute metro ride to the centre of Rome. We were aware of the location of the hotel and felt the price of the hotel justified staying there, which it probably did. But felt far too much time was was spent travelling back and forth to the hotel. Limited options in terms of eating locally as well. Positives : The service provided Breakfast was pleasant The price was great value The Sauna and indoor heated pool (one of the main reasons we booked our stay here) were brilliant, with a Jacuzzi Rooms were small but manageable Complimentary x2 water bottles daily TV included SkySports Italia, which enabled us to watch Live Premier league football, also the TV HDMI ports are accessible if you wish to connect devices. Negatives : Location of the property = Spent too much time travelling to and from the city centre The indoor pool does not permit swimming and requires a purchase of a swimming hat ( 3 euros) Overall the hotel was great, however the location of the hotel proved troublesome. It seems they have another hotel in the centre of rome but the price is higher as expected MERCURE ROMA CENTRO COLOSSEO TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great!

Jan 14th, 2020

Stayed for 3 nights and the hospitality was wonderful especially because of Mr. Luka who helped us out with the city maps and other travel advices. The shuttle sevice was very convenient too. I would highly recommend! TRIPADVISOR.COM USER 

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