Metropolitan Hotel Vancouver

645 Howe Street | Vancouver, British Columbia V6C 2Y9  [SEE MAP]Vancouver, British Columbia  [SEE ADDRESS]
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Courtesy of Metropolitan Hotel Vancouver

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at the Metropolitan Hotel Vancouver

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Guest Reviews

TripAdvisor Traveler Rating 5

Nicest and most accommodating staff I have met in years.

Jul 15th, 2019

This hotel is in a perfect location in Vancouver. Walking is a great way to see the city and find surprises. We were there for Canada Day and everyone wore red and were happy enjoying the nice weather on July 1st. It is a fun city with excellent restaurants, bars and culture. It is not a 5 star hotel, but has the nicest and most accommodating staff I have met in years. I would advise getting a rate including breakfast because it is delicious, but expensive. Also, I noticed there were rooms with a balcony which would have been nice. I highly recommend a stay at the Metropolitan. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good central hotel

Jul 15th, 2019

We stayed 4 nights here after arriving in Vancouver from an Alaskan cruise. Our room was a good size and a balcony that you could sit comfortably on. The down side of that was we were on the 4th floor but we were ok with that. It had a fridge, coffee machine and as we are Brits, a kettle !! Bathroom had bath and separate shower and again was a good size. We arrived early and, to our delight, the reception staff found us a room immediately which allowed us to drop the luggage and then go out. The staff generally were very good and wanted to help if there was anything that you needed. My only issue - and I have already said in the review that the hotel asked me for following our stay - was the WiFi. Got my phone connected but had problems with the 2nd device and ended up spending time on the phone with their IT support to get it sorted. From listening to some other guests, they were having IT problems as well. The hotel really need to get this sorted quickly before it impacts on guests even more than it did us. Other than that, staff were excellent, location is ideal for shops, hop-on - hop-off bus, restaurants and if we were to return to Vancouver i would certainly stay again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent room, hotel is in great location

Jul 8th, 2019

As Vancouver hotels are so expensive, we used Marriott points to stay in the Metropolitan Hotel. Our room was spacious and included a typical luxury hotel bed and bathroom with both shower and bathtub. Many hotel beds are too soft for me and this bed was firm enough but just barely. The elevators were quick. The desk staff was nice. They have lemon water or coffee in the lobby depending on the time of day. The hotel is wonderfully located across the street from the Pacific Center and many other stores in that same direction. I would happily stay at this hotel again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Sorry

Jul 7th, 2019

Hot tub under repair, sports courts no longer available, grumpy breakfast staff, room not available at check in time. All really poorly managed, just lots of "Sorry," and dejected staff who don't have the tools or training to do their jobs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Old, outdated and expensive

Jul 7th, 2019

It is true that a room in Vancouver is expensive but in Metropolitan it is expensive and the quality very low. Our room was so old that the smell inside was unbearable (urine? Vomit?)! They give us another room as old but no smell in this one. The rooms were not neat at all and all the hotel looks decrepit. Bed are small. You have to pay +7cad to have internet in room (who does that anymore ???) breakfast will cost around 25cad. The elevator make funny noise and two buttons are always lighted: again so so old TRIPADVISOR.COM USER 

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