Microtel Inn & Suites by Wyndham Huntsville

1820 Chase Creek Row | Huntsville, AL 35811-7836  [SEE MAP]Huntsville, AL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Just okay

Aug 18th, 2020

After check-in we went to assigned room. Upon opening the door, the room had a strong musty odor. The window was open (it was 90+ degrees outside). The smoke detector was laying on the cabinet (no batteries in it) instead of being installed on the ceiling. Couldn’t get the thermostat to work. Went back downstairs to request a different room, which we did get. This room was better. My main issue is why would you have this room available with these issues (it should have not been available until these things were repaired). As a customer, I shouldn’t have to report this, the staff should have been competent enough to remove this from the availability list. Very annoying having to go back downstairs to request a different room. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice for one night

Mar 11th, 2020

I came up here for my best friend’s baby shower. The customer service was great. The room was smaller than I hoped for but that was fine with us. However, I wish there was a fridge or microwave (one in the lobby) inside the room. The towels and shower curtain could’ve been a lot cleaner. Looks like someone make up was on it. The bed slept comfortable. No other problems. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Room too small! Terrible location!

Feb 22nd, 2020

Bed too soft, terrible location, very few restaurants around, pillows awful, room too small, and caffeinated coffee machine out of order at breakfast. Also train close by and runs hourly. Had to turn fan on air conditioner to drown out train noise to sleep. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Worst stay ever

Feb 18th, 2020

Dirty, Toilet broken, heater wouldn't turn off, TV didn't work until reset and instructions to "point controller at earbud looking thing hanging off TV. Fire Alarm hanging by wire from ceiling. Fridge falling apart and not temp control. At check, found I was over charged $38, but only after insisting on receipt. Then I was told, "Hhmm. Can't really do anything but I let the manager/owner know." Called Wyndham when returned home. Told they would "look into it and contact me in 7 days. The 7th day was a week ago. NEVER stay there again! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Just Eco

Jan 15th, 2020

Just convient stop in West Memphis, be sure to ask for room on backside to minimize road noise, lots of smokers, and many rooms closed, no queen beds on 1st level, initial room shown as non- smoking had definitely been smoked in, not sanitized, second room too small, 3 room ok with 2 std beds was ok TRIPADVISOR.COM USER 

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