Microtel Inn & Suites by Wyndham Jacksonville Airport

13200 International Airport Blvd | Jacksonville, FL 32218-9439  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Courtesy of Microtel Inn & Suites by Wyndham Jacksonville Airport

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Guest Reviews

TripAdvisor Traveler Rating 1

Not staying here again..

Oct 13th, 2019

Um No. We needed a place to stay for a early morning flight. Front desk staff helpful and friendly. The rooms were NASTY really pungent musty and smelly almost unbearable. The hotel patrons were sketchy. The people next door never went to sleep literally stayed up all night. We stuck it out but knew we had made a mistake on this hotel. Could not wait to get out of there and most definitely would never go back. OH just to warn you this hotel holds charges on your credit card for twice the amount of the room. They auto charge your card the full amount on the morning you are to check in. Then when you get there they run your card again. Holding funds for several days. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

You get what you pay for here

Oct 2nd, 2019

I was surprised at the much lower price here than other hotels in the area, but the reviews looked pretty good, so I decided to book this hotel for a quick overnight in the area. It’s very convenient to the airport, so that was a plus. We were there to see a very sick friend in the hospital, so I was hoping our room might be ready early so we could drop off our bags before the one-hour drive to the hospital. Check in time was 3:00 but we arrived around 1:00. I asked if there was a chance our room might be ready, explaining the situation, and was told they would charge us $20 + tax extra to let us in the room before 3pm. No thanks. I would have understood if they said the room was not ready, but to charge extra even when the room is ready and just sitting empty is ridiculous. When I finally got to the room later that evening, I understood the cheap price. The furnishings are sparse and there was no convenient place to plug in a cell phone charger near the bed so it could both charge overnight and be used as an alarm. I had to crawl around on the floor to find one outlet under/behind a bed. There are also no bedside lamps. You have to turn on a lighting system across the entire wall, very inconvenient for one to read while the other person sleeps. There was also no counter space in the bathroom on which to place toothbrushes, etc. Large areas on the sheets looked like maybe bleach had been poured on them, and the fabric in those spots was so thread-bare that you could see through it. I will say the beds were very comfortable and the pillows were the best I have ever had in a hotel. Breakfast was provided, but unless you want waffles I would not recommend it. I’ll leave it at that. Would I book this hotel again? Not unless it was the only available hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Microtel Jacksonville airport

Oct 1st, 2019

Excellent value for the money. Property is well kept and rooms are clean. I've stayed in this location five times this year and never had any issues. Check-in was easy and the desk clerk was friendly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice hotel

Sep 27th, 2019

We stayed one night and this hotel was very nice. Everything was clean and the room was a good size with a comfortable bed. The breakfast was very nice with a good selection of hot and cold food. Recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great 1 night stay

Sep 24th, 2019

Excellent customer service. The staff was friendly, courteous and helpful. Room was fairly clean and bed was very comfortable. Ideal location as hotel is very close to the airport. Breakfast was good! TRIPADVISOR.COM USER 

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