Millennium Knickerbocker Hotel Chicago

163 East Walton Place at N. Michigan Avenue | Chicago, IL 60611-7114  [SEE MAP]Chicago, IL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Horrible customer service....zero stars.

Jun 10th, 2019

The customer service at this hotel is beyond awful. The front desk women Candice Warren's attitude reflects the same lackluster condition of this hotel which could only be described as beyond terrible. Do not waste your money on this person or property at all. In case it wasn't clear, I would not recommend staying at this hotel if it were the last room available in the entire city. Beware...stay as far away as you can. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Charm and location score high

Jun 9th, 2019

An old hotel with lots of charm and history but in minor need of a lIck of paint and a new carpet or two. The common areas are very well done and good places to hang out but the rooms are just a bit below the standards you would expect of a hotel in this range. The large beds and smart TVs are great but the flooring and the corridors on room level just need a bit of a refurb. However, the bathrooms are good, rooms are clean and the hotel has good service. Decent value and a brilliant location for downtown Chicago. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Traditional hotel competing in a modern market

Jun 7th, 2019

The Knickerbocker certainly has charm. A side effect of its relatively old age is that the rooms are small, but mine was adequately appointed if somewhat basic. The bathroom was modern and clean. The breakfast offering is relatively basic but passable. The location is ok for downtown. On average I might try somewhere else next time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Central Hotel

Jun 2nd, 2019

Great hotel lots of character, good position for sight seeing in Chicago. Comfortable rooms with all amenites, really loved the queen size bed. Would have liked the restaurant to be open in the evening, only bar food available. The staff were helpful and friendly in most of the hotel but found the bar staff were rude on our first day so did not use it again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

2-night stay on way home from Europe

Jun 1st, 2019

Nice older hotel with quiet rooms and excellent staff, especially Craig. Could not do enough to help us. Excellent location for shopping and access to Millennium Park. Ate a tasty and high quality breakfast in the Nix Cafe. We definitely plan to return. TRIPADVISOR.COM USER