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at the Mirabelle Inn and Restaurant
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Fancy Hotel With No Perks
Oct 15th, 2020
Liked: The hotel kind of close to business. The room had a fireplace. The bed was a little soft but it was pretty comfortable. There was a nice little balcony with this room. Disliked: The only breakfast was a cup of coffee and two danish that we almost had to beg. For the amount of money we spent on this room you think they could afford to give more than two danish and a cup of coffee. The room looked nice but there was nothing (the little things you have even in a Motel 6) in the room. There was no coffee, no phone, no directory or information on local businesses. There was a bottle of wine with glasses (we don't drink) and two fancy bottles of water and nothing to open them with. There was no microwave or fridge. In these COVID-19 times, you think this would be a way to avoid to interact with customers and provide something special for your customers. The night concierge was nice and the lady during the day was as well. However, the male concierge needs a course in being nice to customers. He was the one we had to beg for coffee and danish. The in house restaurant is a high class restaurant. Nothing wrong with being a high class restaurant but you need to have better options. The hot water in the bathroom took forever to come out of the faucet. The bath was a jacuzzi only with no shower curtain to keep the water off everything else in the bathroom. The toilet worked but if you didn't hold down the handle everything would not make it down the drain. There is also pretty much nothing in the bathroom for you to place set anything on. TRIPADVISOR.COM USER
Excellent service. Great location with parking.
Jul 7th, 2019
Had a lovely stay at the Mirabelle inn. It’s location is perfect for seeing Solvang. Walkable to restaurants and shopping. Parking in back in a small lot. The hotel itself is quite charming with unique flare. The service was wonderful. The included breakfast was hearty and delicious. They made us coffee to go with an early morning flight out. Would stay again. TRIPADVISOR.COM USER
Overpriced and shabby
Jun 21st, 2019
What was supposed to be a romantic weekend was anything but. We arrived at 3pm to find no one at the front desk. Someone finally showed up after 20 min sitting there by ourselves. What was billed as their nicest room was on the top floor and looked dated and downright shabby. Elevator only worked occasionally and did not go up to 3rd floor anyway. We had to haul our own luggage up the stairs. Lamp in sitting area didn’t work and the pillow menu, blackout drapes, and other items shown as available were not to be found. We were given free 2 sm bottles of water for our 3 day stay and charged exorbitantly for more. Breakfast seemed to consist of overly sweet fare or eggs. We were given grief by the waitress when we asked for toast as she said it wasn’t on the menu and she didn’t think they had any. She also harrumphed off when I asked for milk for my tea. Our anniversary dinner at their elegant restaurant was just as uninspiring. Lobster bisque was bland, fish entree was grossly over cooked and portions were minuscule. When we asked for a copy of the bill we were told It’d be sent to our email. Checkout was just as bad as checking in with nobody at the front desk. We were told our room folio would be sent to our email, we’re still waiting despite having called and requested again. It’s on the same block as an eyesore, condemned old hotel that’s decaying in place. This may have been a nice property years ago, but neglect and apathy have put it at the top of my “Do Not Stay” list. TRIPADVISOR.COM USER
May 21st, 2019
Easy walk to the middle of town. Room was very nice. Ours had a fireplace and spa tub. Breakfast was very good. Staff very friendly and made our trip. Off street parking at the rear of the hotel very handy. TRIPADVISOR.COM USER
Cali visit to wine country
May 13th, 2019
We have stayed at the Mirabelle Inn about five years ago. Ot was nice rhen but new ownership and renovations have made this a wonderful property. Many special features. A bottle of wine as well as sparkling water in the room. The bed was like butter! Tommy the manager was extremely helpful. He spent time with us and make great recommendations, thank you! The breakfast was made to order and very fresh. We loves our atay and will return! TRIPADVISOR.COM USER
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