Montage Beverly Hills

225 N Canon Dr | Beverly Hills, CA 90210  [SEE MAP]Beverly Hills, CA  [SEE ADDRESS]
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Courtesy of Montage Beverly Hills

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at the Montage Beverly Hills

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Guest Reviews

TripAdvisor Traveler Rating 5

BEST MEAL AND EXPERIENCE EVER

Aug 14th, 2019

Where do I begin... I hope that the Montage will keep these two Uber talented chefs pop in place! Ludo and Gilles... don’t miss it. Last day is September 29th. The lunch prix fix at $29 is a steal. The food is amazing! Outstanding! Go hurry now and take me with you again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A wonderful hotel!

Aug 12th, 2019

We were at the Montage for 2 days during a California vacation. The staff is welcoming, professional and so kind. Thanks to Kevin at registration,we were able to upgrade our room to a suite. Our kids raved about the rollaway and pull out couch and the king bed was heaven. The room and bathroom were spotless. We enjoyed the quiet while sitting on the balcony. We’ll definitely be coming back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not "5 star hotel" material.

Jul 29th, 2019

The Montage in Beverly Hills gets its attention from the classical feel and interior of the hotel. I would say that the only good points would come from the prestigious location near Rodeo Drive, meaning easy access to luxury brands and shopping, as well as its popularity amongst celebrities. However, the service at the hotel was VERY disappointing. Firstly, the cleaning services provided for the suite that my family and I had booked was nowhere near as impressive and meticulous as other 5 star hotels that I have stayed at. Every time our rooms would get cleaned it would feel as though the service was done lazily. Yes, the beds were made, and the towels were taken. But it is the little details that count. There was NO bowls, plates or glasses of any kind. The mugs that were available for coffee would never get cleaned nor replaced by new ones after they had been used. Water bottles from the hotel were rarely provided (this would force us to use the water in the mini bar which means this was probably done on purpose). Their cleaning was clearing lacking in precision. As part of the package we had purchased, our family would have an included breakfast every morning. Around 8-10AM, we would go to the rooftop restaurant. As soon as I enter the restaurant, it is clear that the lady at the counter who greets us is unpleased. It is as if the employees there do not want anyone to come and have breakfast. After being seated, we have to wait a while until a waiter decides to come from the back and get our order even though the restaurant is so obviously empty. And when they do, they give off an attitude like they don't want to be here. The food is unsatisfactory for such a highly rated place. And there have been constant moments where they would foolishly mess up the order. An example? There is a salmon bagel with cream cheese, onions and cucumbers on the breakfast menu. We decided to order one for take away with only cream cheese and cucumbers. (Keep in mind I has just ordered the exact same thing to the same waiter and just wanted one for a member of the family staying in our suite). Not checking the bag until we arrived it seemed they had only put a bagel with both butter and long cucumbers on the side which would not fit in the bagel. It was clear that there was no care with the handling of our orders. I would only recommend this hotel because of its location, but other than that, the Montage does not meet the standards of a 5 star hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Location

Jul 29th, 2019

I stayed in this hotel for three times with my family. The hotel service is good and the location is central. Rooms are not what you pay for. Carpet seems old and furniture needs an update. We twice booked a suite overlooking the garden with a connecting room which was ok. Last time we stayed in a suite overlooking the road and it was quite noisy. Breakfast area in the roof top has a nice view, food is good, except the service is really bad. The waitresses have an attitude and ignore people even when the place is almost empty. They keep chatting and laughing with no respect to others. I ate there daily during my stay for the past two years and I always have the same impression. A couple of waiters were very good. Other than that, I recommend this place mainly for its location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel

Jul 14th, 2019

Really enjoyed a 2 night stay here. Rooftop pool has beautiful views and the service is A++ will definitely come back again. Hotel has a house car that will drive you anywhere in a 2 mile radius. I highly recommend this hotel! TRIPADVISOR.COM USER 

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