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at the Montage Deer Valley
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Can’t wait to go back!
Jan 26th, 2020
Loved this property - the views are amazing, great service, yummy food, and wondering accommodations! This property was cozy and luxurious all at the same time. Would love to see it in summer when it’s all green too. TRIPADVISOR.COM USER
Someone set our alarm clocks on day of departure
Jan 9th, 2020
We booked several rooms for multiple days, including a suite. We also had a guaranteed check out on the last day for 4p. Further, we never use the hotel alarm clocks, let alone on our last day since we had a late check out. Out of the blue, our alarm clock went off at 6:00a in MULTIPLE rooms. Talked to manager who said he would investigate and return call. Never returned the call. TRIPADVISOR.COM USER
Really don't want to go back
Jan 8th, 2020
The hotel is nice and has some good amenities, such as pool tables, bowling, etc. but the service has always been amateur hour. We also booked a king room, which is relatively basic, but still $1500/night. The carpet was stained and the furniture was dinged up. Not what we expected. Beginner skiers be aware that the easiest ski run to get to the Montage is rated a green but really should be rated intermediate/blue - it is not easy enough for a true beginner. So the these people end up elsewhere waiting for shuttles. The shuttles are always frustrating. They do not run frequently enough. Nobody wants to be standing at Snow Park Lodge for 30 minutes waiting for a shuttle. We almost missed the torchlight parade because the shuttle operator had us waiting on a relatively full shuttle for over 10 minutes for some stragglers. The locker room is a real weak link. The people who work there mean well, but the service is really lacking. They make you wait on line to get help, and frequently misplace skis and boots. The person helping me with rentals did a terrible job advising me and I had to switch everything after our instructor saw it. TRIPADVISOR.COM USER
Jan 8th, 2020
This property is beautiful and the service is spectacular. The attendants put on your boots and take them off for you at the end of the day. Apex is a great dining option. If you go in town, try grappa it's excellent. The floors are heated in the bathrooms and they will bring you high end humidifiers to combat altitude sickness. We have been twice and will be back. Four seasons level quality or better. TRIPADVISOR.COM USER
Poorly kept property in a good location
Jan 5th, 2020
It constantly amazed me how dirty the overall property was. In the morning, there are leftover smores and sticks outside the Vista area. Not what I want to see or expect from a Montage property. Plenty of time to clean up after smores are finished early evening. Spills on floors in vista area and on sidewalks outside that stayed there four several days. Common area bathroom lights don't work in certain stalls. Cigarette butts on grounds. Not acceptable for price of hotel. TRIPADVISOR.COM USER
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