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at the Moody Gardens Hotel, Spa and Convention Center
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Oct 8th, 2020
The jotel has very nice facilities. Rooms are about 440-500 sq ft Bed, sofa, chair, desk & chair, dresser, safe, krups coffee, refrigerator, plus a large tv make the rooms comfortable. All rooms have a nice view of island or pyramids. Pool was wonderful with great food and beverage service. Lobby has a nice tropical setting. Great choice for a visit to the island. TRIPADVISOR.COM USER
Great COVID EXPERIENCE
Oct 2nd, 2020
I checked into the Moody Gardens due to my apt complex shut down my pool. Well moody gave me the resort experience without leaving the state. Everything was COVID friendly..clean..sanitized..and organized. Anything i needed my front desk agent Kamaria Watson was there to make me feel comfortable and safe. TRIPADVISOR.COM USER
Oct 2nd, 2020
This was the best trip of the year considering all that has been going on with covid. My family had the best time just hang out relaxing, especially the pool.Everything was so cleaned. It was very obvious that major precautions were done. We hope to have all up and running for the winter season. We will definitely be back. TRIPADVISOR.COM USER
Sep 8th, 2020
I took my family here and had a horrible experience. I expected the typical resort prices, but this was ridiculous. Started off with a scheduling snafu that they blamed on me. They said i had reserved the wrong date and they wouldn’t refund any money. Truthfully not completely unexpected except the ladies at the front desk made it seem like I was getting a partial refund. They would “let me know later after they discussed it with management”. They then booked us into a worse room for a much higher price. All of that could possibly be forgiven if the room had not been terrible. The bathroom was dirty, the beds were old and uncomfortable, and the pillows were the 0.99$ variety. Cherry on top was the palm beach and other attractions are below average for the price. We were very excited to stay here after me being gone for many months for the army. Sadly, we will never be back. Great wolf lodge will get our business. Lance Fredrickson TRIPADVISOR.COM USER
Sep 7th, 2020
I don't normally write reviews but our overnight stay at the Moody Gardens Hotel & Spa is one trip I just need to write about. My family was celebrating a milestone birthday and as Moody Gardens annual members this year, we decided it was the place to go. First off, we had a relaxing experience at the Spa where my daughter and I had our hair and nails done by Sonia. We were told there that we could check-in early just by asking at the front desk. Not expecting much, we actually were able check-in in one of our rooms at 1pm instead of 4pm. We were very pleased with the extra hours! Hazel at the front desk also surprised us by giving a birthday cake & card for our celebrant! To top it off, she offered us a complimentary late check-out the next day. We definitely enjoyed our stay with all the perks and treats. We'll be coming back for sure! TRIPADVISOR.COM USER
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