Moon Palace Cancun

Carretera Cancun-Chetumal Km. 36.5 | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]
Credit

Courtesy of Moon Palace Cancun

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at the Moon Palace Cancun

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Overview

Resort offers lots of amenities, including a golf course, a spa and 14 restaurants
Standard accommodations do not have ocean views
Golfers rejoice: The all-inclusive Moon Palace Cancun boasts one of Cancun, Mexico's two Jack Nicklaus Signature golf courses, so you can traverse all 27 holes during your stay. But that's not to say that Moon Palace's only asset is its links. Its 36-room spa beckons to weary travelers, offering deep tissue massages and therapeutic body scrubs. At night, head down to NOIR nightclub, dine at one of 14 restaurants or catch a show in the amphitheater. Young visitors can join in on the fun with the Flowrider, the game-filled Wired teen lounge or the supervised Playroom, which offers multiple themed rooms and playgrounds for kids ages 4 to 10 or 12 to enjoy. When the day is over, hunker down in a guest room or suite appointed with a double whirlpool tub, Wi-Fi access, 24-hour room service and a flat-screen TV. Past guests suggest booking a room closer to the lobby on the second or third floor for the best ocean views.
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Location
Cancun
Hotel Class
4.5-star
Property Type
All-inclusive resort, 2433 rooms
Primary View
Ocean
Style
Traditional, Modern

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Scorecard

  • 4.5Hotel Class
  • GOODCritic Rating

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Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019

Oyster.com

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Moon Palace Golf and Spa Resort is a gigantic all-inclusive luxury resort along Cancun's Mayan Riviera. ... From Sunrise's larger-than-life pool and Flowrider machine, to the charming boutique-vibe of the Moon Grand, to the fabulous kids club by Nizuc, and the standalone spa and golf center, this resort truly is all-inclusive.

AFAR

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Moon Palace Golf & Spa features a FlowRider Double, where kids can ride the waves as long as their parents will let them.

Other Awards

  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 35138 have reviewed the Moon Palace Cancun, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 35138 reviews 4.5 (based on 35138 reviews)

Guest Rooms

All of Moon Palace Cancun's suites feature double whirlpool tubs and balconies or terraces with resort, golf course, garden or ocean views. Additional amenities include flat-screen TVs, stocked minibars, coffee makers and marble bathrooms with walk-in showers. Accommodations are located in one of three areas and offer neutral decor and wooden furniture.
  • All-inclusive rates cover in-room Wi-Fi access and a bottle of red wine
  • Swim-up suites feature direct access to semi-private pool
  • Family Superior Deluxe suites include video game consoles, kids minibars with juices and snacks, kid-size slippers and bathrobes, loaner beach buckets and a kids room service menu
  • Concierge Level suites come with additional perks like 24-hour concierge service, upgraded bath amenities, beach bags and Apple TVs
  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The resort is located south of downtown Cancun, alongside Highway 307. Shops and restaurants are not within walking distance of this all-inclusive resort, but guests can arrange tours of local attractions like Chichen Itza, Valladolid and Tulum through the property's concierge. A 24-hour shuttle can be used to get around the resort, and an on-site car rental desk and free bicycles are available for exploring the surrounding area.
  • Less than 7 miles southeast of Cancun International Airport
  • Airport transfers available for a fee
  • All-inclusive rates cover valet and self-parking
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

At Moon Palace Cancun, guests will find 14 restaurants and multiple bars. Cuisine options include Mexican, Asian, Italian, Indian and seafood. Several eateries offer buffet-style dining. The all-inclusive room rates cover all meals and drinks.
  • Several swim-up bars
  • Complimentary resort credit can be used for private dining and chef's dinners
  • Free room service available 24 hours a day
  • On-site nightclub

Number of restaurants14

Cuisine TypesBuffet, Asian, Italian, American, Mexican, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Pool

Visitors have access to 10 pools, including a lagoon-style pool near the beach and a kids pool with a waterslide. All pools are surrounded by lounge chairs and umbrellas and offer poolside food and beverage service. Six swim-up bars and six two-person whirlpools are available as well. In addition to the resort's pools, guests can enjoy the on-site Flowrider and beach.
  • Complimentary nonmotorized water sports equipment includes paddleboards
  • Pool volleyball and beach soccer
  • Concierge Level suites include access to private beach lounge chair area
  • Swim-up suites feature direct access to semi-private pool
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

The on-site Awe Spa features 36 treatment rooms, including three couples massage rooms and two master spa suites. Spa offerings range from massages and facials to body wraps and hair and nail services. Specialty treatments include airbrush makeup applications, hot stone massages and fish spa experiences with garra rufa fish.
  • Complimentary resort credit can be used for select spa services
  • Guests 18 and older welcome in spa; children can visit with an adult when participating in kids spa treatments with a parent
  • All spa services include free use of hydrotherapy facilities

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

Moon Palace Resort features three kids clubs for younger travelers. The Sunrise area's Playroom welcomes children between the ages of 4 and 12, while the Nizuc section's Playroom accommodates kids ages 4 to 10. A teens lounge with arcade games, flat-screen TVs and snacks is available as well. Kids also have access to a movie theater, two playgrounds, a miniature soccer field and an arts and crafts area, as well as activities like piñata making, balloon sculpture classes, puppet shows and soccer tournaments.
  • Children 12 and younger stay free with parents
  • On-site Flowrider
  • Loaner paddleboards at beach
  • Free loaner bikes available on a first-come, first-serve basis
  • Babysitting services can be arranged for a fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs

Fitness

A 24-hour fitness center is available on-site. The facility features free weights and cardio and weight-training equipment. Complimentary fitness classes like aerobics, Pilates and Yoga are available as well.
  • Complimentary bicycle rentals available on a first-come, first-serve basis
  • Free loaner paddleboards at beach
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)

Business

There are 13 meeting venues available here, including the 140,000-square-foot Moon Palace Arena. Up to 9,776 people can be accommodated in the arena for theater-style events. Two boardrooms and five ballrooms are also available in the property's convention center. And in the Expo Center, business travelers will find 40 breakout rooms. Audiovisual equipment and on-site catering can be provided for business functions.
  • Business center with computers and printers available in Sunrise section of resort
  • Free Wi-Fi access available throughout property
  • Meeting packages
  • Permanent stage in Galactic Ballroom

Number of meeting rooms13

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Golf

The resort's golf course was designed by Jack Nicklaus and features three areas with a combined 27 holes. A pro shop, a clubhouse, a restaurant and a golf academy are also available. Though the all-inclusive rates do not cover green fees, travelers who book an Unlimited Golf package receive complimentary green fees. Neither room rates nor the Unlimited Golf package include golf cart and club rentals.
  • Corporate golf clinics can be arranged for a fee
  • Golf academy offerings include private, family and kids lessons
  • Complimentary resort credit can be used for tee times and golf lessons
  • Golf carts
  • Golf packages
  • Club rentals
  • Club house
  • Refreshment stand or restaurant
  • Caddie service
  • Pro shop

Wedding

Couples can tie the knot at Moon Palace Cancun. Multiple wedding venues are available, including a wedding chapel, the beach and two waterfront gazebos. For ceremonies, couples can choose from wedding decor packages like the colorful Sultry Sunset package and the purple-centric Lavender Luxe package. The Chapel package includes a horse-drawn carriage ride and use of the on-site chapel. The resort's complimentary wedding package includes bridal flowers, a wedding cake, officiating services and a free honeymoon package. Other wedding packages cover details like live ceremony music and fireworks. Vow renewal ceremonies can be arranged as well.
  • Four honeymoon packages
  • Beach can accommodate an unlimited number of guests
  • Free wedding package available to couples staying three or more nights
  • On-site wedding planners can customize any wedding package

Maximum wedding guest capacity9776

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Moon Palace Cancun

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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