Moon Palace Jamaica

Main Street | Ocho Rios  [SEE MAP]Ocho Rios  [SEE ADDRESS]
Credit

Courtesy of Moon Palace Jamaica

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at the Moon Palace Jamaica

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Overview

All-inclusive resort in the heart of Ocho Rios
Slow service in some on-site restaurants, according to a few guests
Recent guests said there was no single standout aspect of the all-inclusive Moon Palace Jamaica. Everything from the friendly staff to the well-maintained grounds to the quality of the beds in the guest rooms and suites were nothing short of superb. Activities also leave little to be desired. Along with its central location in Ocho Rios, Jamaica, Moon Palace Jamaica can organize a dolphin swim, a sunset cruise, a snorkeling excursion and tours to can't-mis sights like the Bob Marley Museum. Back at the resort, guests can unwind on the property's spotless (albeit small) beach, lounge around four pools or pamper themselves at the Awe Spa or the on-site beauty salon. Kids aren't left out, either: The Playroom offers games and supervised activities, and at the property's FlowRider, children can try riding waves on a bodyboard or surfboard. Meanwhile, adults have access to a swim-up bar and a nightclub. To satisfy their appetites, visitors can head to one of five dining venues, including a grab-and-go cafe, an open-air restaurant by the beach and a Pan-Asian eatery with a sushi chef and hibachi tables. Most past diners praised the resort's cuisine, although a few said service in the restaurants can be slow at times. When it's time to bed down, each of the property's 705 accommodations features a stocked minibar, a smart TV, free Wi-Fi access, a liquor dispenser and a complimentary bottle of red wine upon arrival.
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Location
Ocho Rios
Hotel Class
5.0-star
Property Type
All-inclusive resort, 705 rooms
Primary View
Bay, Mountain(s), Ocean
Style
Traditional, Modern
Best For
Couples, Groups, Families

Explore

Scorecard
  • 5.0Hotel Class
  • GOODCritic Rating

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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See all hotels in Jamaica »

Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards

Oyster.com

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After undergoing a full renovation, this family-friendly property reopened in 2015 as a high-end luxury resort with majestic marble interiors. The sleek beach-house-inspired rooms have balconies with water views, and include iPod docks, flat-screen TVs, liquor dispensers, and welcome wine.

Travel + Leisure

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This resort isn't about lying around all day – though the bright, airy rooms and 17 acres of private Ochos Rios beachfront certainly provide pristine places to do that. The first Moon Palace property outside of Mexico is about staying active with the FlowRider surf simulator, four pools and swim-up bar, and adults-only night club.

Other Awards

  • AAA/CAA Four Diamond Awards

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 2460 have reviewed the Moon Palace Jamaica, giving it a rating of 4.5, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4.5 based on 2460 reviews 4.5 (based on 2460 reviews)

Guest Rooms

Two tall towers house Moon Palace Jamaica's guest rooms and suites, all of which feature turquoise, beige, white and light wood decor that matches the resort's surroundings. All accommodations include balconies, though most are not large enough to accommodate furniture. Entertainment amenities include smart TVs with premium channels, liquor dispensers and minibars filled with soda, bottled water, juice and domestic beer. Inside the bathrooms, visitors will find L'Occitane or CHI toiletries and CHI hair dryers and flat irons.
  • Concierge Level rooms include concierge service, extended check-in and checkout hours, two complimentary massages, a private candlelit dinner and access to an exclusive beach lounge chair area
  • All rooms come with free in-room Wi-Fi access, local calls and welcome bottle of red wine
  • Resort credit of $500 or more for guests staying at least three nights

Standard room size square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Set on the water in downtown Ocho Rios, Jamaica, Moon Palace Jamaica offers a variety of all-inclusive perks as part of its room rates. Within the immediate area, travelers can enjoy an array of restaurants, bars and shops. And less than 3 miles northwest, visitors can explore the region's famous Dunn's River Falls & Park.
  • About 60 miles southeast of Sangster International Airport; less than 68 miles northwest of Norman Manley International Airport
  • Free transfers to and from Sangster International Airport and Norman Manley International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (free)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping

Dining

At Moon Palace Jamaica, guests can choose from four restaurants that offer an array of cuisines. For poolside dining, there's the buffet-style Buccaneers Reef. Guests can also dine at Pier 8, a seafood eatery that serves a la carte dishes for lunch and dinner. Italian options are on the menu at La Gondola, while a hibachi table and Asian specialties can be savored at Momo. The property also offers several bars, plus a 24-hour self-service coffee shop.
  • Room rates cover all meals and drinks
  • Complimentary 24-hour room service
  • Multiple swim-up bars

Number of restaurants4

Cuisine TypesBuffet, Asian, Italian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast

Pool

Moon Palace Jamaica has four outdoor pools, one of which is next to the beach. A designated kids pool is also available. Three of the pools feature swim-up bars, while the kids pool offers a waterslide. Visitors can enjoy the resort's beach and complimentary water sports equipment rentals, plus a FlowRider wave simulator.
  • Private beach area with beachside service available for guests staying in Concierge Level accommodations
  • Basketball hoops and volleyball net available at largest pool
  • Additional pool inside spa
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar

Spa

In addition to offering traditional massages and facials, the on-site Awe Spa features a water circuit with cool and warm lagoons, a hot tub and a hydrotherapy pool. Unique spa menu services include a massage that uses golf balls to relax muscles, a chocolate body wrap and a fish spa experience where garra rufa fish naturally cleanse feet. An exclusive treatment room for couples treatments is also available.
  • Spa services cost extra
  • Resort credit can be used toward spa treatments
  • Spa packages

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna

Kids

At the resort's complimentary kids club, The Playroom, guests between the ages of 4 and 12 can play in multiple game rooms, catch a flick in the movie theater and run around on two playgrounds – one indoors and one outdoors. For older children, there's the Wired teen lounge, which has pingpong, air hockey, foosball and various arcade games. Several outdoor activities are available as well, including a FlowRider and nonmotorized water sports equipment like kayaks, snorkel gear, paddleboards and Hobie Cat sailboats. Babysitting services can also be arranged for a fee.
  • The Playroom open daily from 10 a.m. to 10 p.m.
  • Children younger than 4 must have a parent present at all times in the kids club
  • Family Deluxe rooms feature children's amenities like Xbox gaming systems, kid-sized bathrobes, age-appropriate snacks and a beach bucket kit
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs

Fitness

Moon Palace Jamaica's fitness center offers cardio and weight-training equipment, as well as free weights and spin and yoga rooms. Personal trainers are available for workout tips, and travelers can take advantage of a variety of free fitness classes, including yoga, spin and water aerobics. For unconvential workout options, there's beach soccer, a FlowRider and pool and beach volleyball. The resort's all-inclusive rates also cover nonmotorized water sports equipment, such as kayaks and paddleboards.
  • Fitness center open 24 hours a day
  • Off-site mountain biking, horseback riding, snorkeling and hiking tours (additional fees apply)
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)

Business

Moon Palace Jamaica features more than 25,000 square feet of conference space, including four ballrooms and an outdoor terrace. The largest space, the Grand Ballroom, can accommodate up to 960 guests for receptions and theater-style functions. Additionally, five salons are available, and most of the property's ballrooms can be divided into smaller rooms.
  • Business center
  • Group excursions can be arranged (fee applies)
  • Meetings package includes a complimentary room for every 10 rooms booked, a VIP table at Noir Nightclub and a group photo
  • Audiovisual equipment

Number of meeting rooms12

  • Business center
  • Meeting rooms
  • Meeting and event planners available

Wedding

Moon Palace Jamaica can host weddings indoors in the 9,500-square-foot Grand Ballroom or outdoors on the beach, at a waterfront gazebo or on the property's terrace. Weddings of varying religious and cultural backgrounds can be accommodated, including Jewish, Catholic and Indian ceremonies. Multiple wedding packages are available, such as the pink- and orange-centric Sultry Sunset package and the Exotic Peacock package with white, blue and green decor and peacock feathers lining the aisle. The resort's basic package includes a rose bouquet, a wedding cake, ceremony seating for 30 guests and an officiant.
  • Honeymoon packages
  • Basic wedding package is free for couples staying three or more nights
  • Some packages include a soloist during ceremonies
  • Vow renewals
  • Largest ballroom accommodates up to 960 people for receptions and up to 790 guests for a sit-down banquet

Maximum wedding guest capacity960

  • Hotel hosts weddings
  • Outdoor space for weddings
  • Wedding planners available

Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the Moon Palace Jamaica

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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