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Moose Hotel & Suites

345 Banff Ave. | Banff, AB T1L 1H8  [SEE MAP]Banff, AB  [SEE ADDRESS]

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Free parking
Only one on-site eatery
While the name of this Canadian lodge may initially induce a small chuckle, guests will find that the hotel is so much more than its quintessentially Canadian mascot (though you will find it everywhere). The Moose Hotel & Suites is praised across the board for a number of different attributes, including its comfy accommodations, top-notch facilities and convenient location in downtown Banff, Alberta. Lodgers say you can't skip a dip in one of the heated rooftop pools, which offer up views of the surrounding forestry from the terrace or behind floor-to-ceiling windows. Rooms stirred up just as many feelings of warmth, with guests reporting their accommodations to be modern, yet cozy thanks to amenities like king-sized or queen-sized beds, in-room coffee makers, flat-screen TVs and bathrooms with rain showers (upgrade to a suite and you'll get a fireplace and kitchenette). The Moose Hotel also boasts an Italian restaurant and an on-site fitness center and spa, which offers both standard treatments and salon services. You can find Moose Hotel & Suites right on Banff Avenue, Banff's main thoroughfare. From here, guests can walk to multiple restaurants, shopping and entertainment options.
Banff, AB
Hotel Class
Property Type
Hotel, 174 rooms
Primary View
Best For
Couples, Groups, Families


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Critic Reviews

The New York Times


From town, visitors can ride the Banff Gondola to the newly renovated summit center that has a theater, interpretive center and restaurant at an elevation of 7,486 feet. The new Moose Hotel & Suites, with 174 rooms, family-friendly suites and rooftop pools indoors and out, puts many of these attractions within walking distance.

Rocky Mountain Outlook


From arrival at a covered entrance to welcoming stone and timbers in the lobby, to a philosophy of bringing the outdoors in and warm earth tones throughout, the Moose Hotel & Suites has the feel of a Rocky Mountain cabin.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 1301 have reviewed the Moose Hotel & Suites, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 1301 reviews 4.5 (based on 1301 reviews)

Guest Rooms

Accommodations at the Moose Hotel & Suites sport neutral colors with light wood accents and moose artwork. Lodgings all feature flat-screen TVs, coffee makers, minifridges, complimentary Wi-Fi access and furnishings by local craftsmen. Bathrooms include Rocky Mountain Soap bath amenities and rain showers.
  • One- and two-bedroom suites with kitchenettes available
  • All accommodations include balconies

Standard room size329 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located in downtown Banff, Alberta, the Moose Hotel & Suites is the perfect home base for exploring the town and Banff National Park. Visitors can take in views of the picturesque Canadian Rocky Mountains from their rooms or the hotel's rooftop patio. Banff is a little spread out, so the hotel offers complimentary Roam bus passes to help guests get around town.
  • Underground self-parking is available on-site
  • Discounted airport shuttle available through a third-party operator
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The hotel's on-site restaurant, Pacini, serves Italian dishes for breakfast, lunch or brunch, and dinner daily. A late night menu is also available on Saturdays and Sundays.
  • Room service available every day from 6:30 a.m. to 10 p.m.

Number of restaurants1

Cuisine TypesItalian

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Moose Hotel and Suites' rooftop patio features two large hot tubs and a fire pit for guests hoping to relax and take in the stunning views. There is also a small indoor lap pool for visitors looking for a workout.
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


    The Meadow Spa & Pools is located on-site and offers an expansive menu of wellness options. Possible treatments range from nail care to massages to facials to waxing. Spa visitors also receive access to a sauna and the hotel's rooftop hot tubs and fitness center.

      Services offered:

      • Massage
      • Facial
      • Body Treatments (i.e. scrubs, wraps)
      • Salon services
      • Outdoor treatment area
      • Steam room
      • Sauna


      There are no designated kids amenities at this property, but families can take advantage of the hotel's indoor swimming pool.
        • Kids Club
        • Free Kids Club
        • Fee for Kids Club
        • Cribs
        • High Chairs


        The Moose Hotel and Suites has a modest fitness center with mountain views. Available equipment includes two treadmills, two stair climbers, various free weights and yoga mats.
          • Weight equipment
          • Cardio equipment
          • Yoga mats
          • Free fitness classes
          • Premium fitness classes (with fee)


          Business travelers have access to a meeting room and a hospitality suite at the Moose Hotel & Suites. The Canoe Meeting Room has approximately 2,000 square feet of space, making it ideal for larger events. The Darch Suite is more intimate and provides approximately 750 square feet of space for smaller meetings and breakout sessions.
          • Complimentary Wi-Fi available throughout the property

          Number of meeting rooms2

          • Business center
          • Meeting rooms
          • Meeting and event planners available


          For $25 per pet, per night, furry friends can stay at the Moose Hotel & Suites. Each pet receives a pet bed, water and food bowls, a toy and treats. The property requests that visitors who plan to bring a pet notify the hotel when their reservation is made.
            • Pets allowed (with fee)
            • Dog walking
            • Pet-sitting


            The Moose Hotel & Suites' Canoe Meeting Room can host wedding ceremonies with up to 96 guests. There are two catering menus available through the hotel's on-site restaurant, Pacini.

              Maximum wedding guest capacity96

              • Hotel hosts weddings
              • Outdoor space for weddings
              • Wedding planners available

              Find the Best Price

              at the Moose Hotel & Suites

              Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

              Navigate backward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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