Moose Hotel & Suites

345 Banff Ave. | Banff, AB T1L 1H8  [SEE MAP]Banff, AB  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Great getaway

Jan 23rd, 2020

Loved the large and open lobby, check in was easy, felt welcomed. Our room was on the main floor and a bit of a walk from the lobby, but quiet. Liked the double set of blinds on the windows, great for privacy and room darkening. We had 2 Queen beds in our room, but the bed certainly seemed smaller than our queen at home. - odd? Bed was fairly comfortable, we did have to pull the duvet out from the bottom of the bed in order to have enough to pull up over our shoulders. Bathroom was awesome, big beautiful shower, lots of hot water, nice big counter and lots of hooks to hang things from! The hot tubs on the roof were amazing, great views, towels were a little thin and small. Had drinks at the restaurant on the main level, staff was welcoming and the drinks were delicious. Underground heated parking is almost a must in the winter, the hotel is very well located and it is easy to walk to shopping and restaurants. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Canadian Ski Adventure

Jan 19th, 2020

Loved our stay at the Moose Room was great, we fitted in a family of 4 easily and found the warmth of the room to be great The highlight of the moose is the hot tubs on the roof... great views and really hot Aaron at the desk was extremely helpful and the parking and ski locker facilities were great Location is another plus you won’t find a hotel with a ski bus outside the door and the restaurants just down the road The only small thing I would ask them to improve on is making the lobby and bar area warmer .... it could have been a bit lot cozy Would definitely stay at the Moose again the family loved it TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely stay for our winter getaway.

Jan 18th, 2020

Really enjoyed staying at the Moose Hotel and Suites! The rooms were comfortable, and I appreciated the dual thermostats in the bathroom and room so that we could keep the bathroom warm, but the room cooler for better sleep. The bathroom offered plenty of counter space for botth my and my husbands toiletries, and the shower worked well - plenty of hot water and good water pressure. There was a cute little balcony, but we didn't use it since it was cold and snowy outside. The view from the balcony was not impressive (the hotel next door), but it was a nice add-on, nonetheless. The sauna was the perfect way to finish off the day after being outside in the chill. There are also hot pools and an indoor pool and exercise area available. The free parking in the underground garage was great - no snow to brush off and the car wasn't frigid when getting in. The hotel is perfect walking distance to downtown, without being too in the hustle and bustle (2 blocks or so), and the in-house restaurant was delicious for both breakfast and dinner. The only con is that the walkways to the rooms are outdoor, so if you want to go to the pools/vending machines/restaurant/etc., you will need to get bundled up. Even with that considered, my husband and i would definitely return! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great family hotel

Jan 15th, 2020

Great Family Hotel - Stayed in Rooftop 2 bedroom suite. Great location just before the busy main street shops. Roof top pool was fun for the kids. Modern, clean and well set up rooms with spacious bathrooms. Good dinner options and great staff at the bar. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice hotel

Jan 9th, 2020

We stayed in a suite, perfect for a family, with separate bedrooms and a lounge/kitchen. Exactly what we wanted. The rooms were clean and beds made etc daily. Plenty of towels & toiletries provided. Great location for the main street. Loved the bar & friendly staff. Food the food/restaurant a bit hit & miss and so ate out more than usual but there were lots of places to eat on the doorstep. Hot pools on the roof are just lovely. I would wholeheartedly recommend this hotel & would return! TRIPADVISOR.COM USER 

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