Motel 6 Pocatello

291 West Burnside Avenue | Chubbuck, ID 83202-2401  [SEE MAP]Chubbuck, ID  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

Bed bugs dirty rooms

Aug 8th, 2019

The outside looks promising and it also has a pool, however the rooms and facilities were not very clean. The bed looked ok however the next day (too late to avoid bites) I discovered bed bugs had attacked me overnight, and I spent a very uncomfortable flight home and following week. I have complained on the companies website, as advised, but received no reply 5 days post filing at the time if posting this review. It was not cheap or expensive but would not have expected bed bugs!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Everything was great

Aug 6th, 2019

this place was clean safe secure and actually had a fish swimming pool that was open. Unlike other Motel 6 is that told us they had swimming pools and we found out they were not open yet. I would recommend this Motel six to anyone TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

First motel we staying at traveling that actually had to pull that work

Jul 21st, 2019

To Motel 6 is both did not have work in pools we were wondering what this Motel 6 would be like? as it turned out it was a really nice Motel 6 it was actually clean the service was good and the swimming pool was actually open. Also we did not see any druggies anywhere on the property. What a miracle after the last two Motel 6 hotels actually after the last four if you count the ones when we travel down to Texas. This Motel 6 was great the washing area was good the washers and dryers for both clean and worked and that's enough TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never stay here

Jun 23rd, 2019

If I could give a 0 star rating, I would. Where do I begin... The first non-smoking room we were put in smelled like urine that was attempted to be masked with some sort of chemical. The second room smelled much better, but after settling in we realized that the ac didn't work at all. We figured we could deal with it for a night, so we decided to stay. Throughout the stay we ran out of toilet paper (and we only stayed for one night), we did not have enough towels or pillows, the laundry was not working, the shower WAS NOT CLEANED AT ALL (disgusting), the screen on the window was broken and since the ac was not working we left the window open and felt vulnerable all night. Now on to the customer service. We called them the next day around 5 (we were traveling, so it was later than we would have liked) and spoke to Dan to try and get our money back. We were told that we would get a response within 48 hours, and if we didn't to call them back. We waited 60+ hours and never heard from them, so we called them back again and spoke to Wayne. We were informed that the 48 hours did not start until the next day (even though they never specified that), and that they would call us the next morning at 9. Wayne told us there were no managers around for us to speak to, and just to wait for their call. We waited for them to call at 9 and never heard from them. We gave them a couple extra hours, called back and spoke with Dan again. He told us that we would just have to wait for them to contact us. At this point they still have not contacted us and have made us wait on the phone for close to an hour. If there is ever an update, I will post it here but please...DO NOT STAY HERE IF YOU HAVE ANY OPTION. We stayed at another Hotel 6 the night before and had a great experience, but the customer service at this specific place (Motel 6 Pocatello, Chubbuck) has been deplorable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never Again! FILTHY

Feb 24th, 2019

We stayed here the last three nights. Definitely would of left if the city of Pocatello wasn’t sold out for a state wrestling tournament. This wash cloth is from wiping the nightstand and remote off the evening we arrived.I almost puked. When I got out of bed, my toes accidentally went under the bed a little...the floor was dirty and rough! You could tell when the floor gets mopped with a dirty mop bucket. Absolutely discussing. The dirt was built up around the floor edges especially in the bathroom door frame. Blood was splattered by the toilet. We used our towels to clean the room and were surprised we we returned and the room was untouched. Rooms are only serviced every other day. So we had to go ask for clean towels. Fortunately, we had brought our own blanket and pillows. The last day the room was “serviced” and the sink wasn’t even cleaned. I am blond and my husband is bald after our room was serviced there was a brunette hair ball in the corner. I understand you get what you pay for with amenities but cleanliness should be expected! We will never stay at a Motel 6 again! Jennifer TRIPADVISOR.COM USER 

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