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at the Motel 6 Rapid City
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Filthy And Wifi That Did Not Work. This Is The Worst Place You Could Stay
Oct 31st, 2020
I checked in because I had a report that needed to be emailed later in the evening. Shortly after entering me room I tried to logon to the Wifi to no avail. People I talked to next to my room had the same issue. I went to the office and the clerk said they hadn't had any complaints (not true) and that she would call Tech support. LOL. I asked she contact the manager and the manager wouldn't offer a refund despite not touching a thing in the room. I'll attempt to attach four photographs. A call to Motel 6 was never returned. This place is filthy, unmaintained and has the worst customer service. TRIPADVISOR.COM USER
Avoid at all costs!
Oct 5th, 2020
This hotel is apparently being used for low income housing, as the entire wing that our room was in was surrounded by people either sitting in chairs outside their open doors or hanging out in the door smoking. There were a large number of small children racing around, screaming, riding their bicycles or playing with their dogs! The grounds were filthy with garbage outside our door and lots of trash in the parking lot. If I could have talked my husband it it, I would have left immediately and found another hotel! I'm just praying the our car is still there in the morning! Also, the floor in our room looked like it hadn't been swept in a while with dirt and crud around the floorboards! The young woman at the desk was not helpful at all and acted like she wished she were somewhere else! TRIPADVISOR.COM USER
Food, bugs and stains.. oh my!
Sep 24th, 2020
This was the dirtiest place I’ve ever stayed. I don’t think the sheets had been washed. When I moved the microwave to located an electrical outlet, the are behind was a virtual garbage pit. When I moved the nightstand the floor was crawling with bugs which were also visible in the lighting fixture in the ceiling. When we left, I pulled the bedding off to force housekeeping to use new ones, the stains on the mattress nearly attacked me, I waited to give Motel 6 an opportunity to respond and perhaps apologize but was ignored. Stay away! TRIPADVISOR.COM USER
Jul 23rd, 2020
I just wanted to make a remark about Ted. He was there the night I signed in, but then decided to stay elsewhere. He was very kind and helpful and I thought he was such a nice young man that I wanted to give him a shout out! Thanks for all of your help. TRIPADVISOR.COM USER
Jul 16th, 2020
I can think of more than 6 reasons this was the Nastiest motel I've ever stayed at. This hotel didn't save a non smoking Room for me and then when I got this Room I wanted to clean the floor because it didn't look right and the towel turned black as you can see. Not only did both of these things happen but the merchant ended up double charging me which they did refund but that being said RUN don't walk away. Please please don't ever stay here. We had no choice because we were in town for the Mount Rushmore fireworks thus the hotel took advantage of us. I've made attempts for the past couple weeks to resolve and receive just a partial refund from Motel 6 but nobody will respond to me and I think this is just disrespectful and not what people need when they're traveling during the midst of a pandemic TRIPADVISOR.COM USER
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