Motif Seattle, A Destination Hotel

1415 Fifth Avenue | Seattle, WA 98101-2313  [SEE MAP]Seattle, WA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great Amenities

Aug 20th, 2019

This is a beautiful hotel. We stayed there for a night after a cruise. Is super close from the pier and from the car rental. The staff is really friendly and when we asked for late check out they offer us various options. It has a great location near restaurants, stores and cafes. Also close to the best points of interest in Seattle. The parking is really accessible. The room was super clean and nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Great amenities, horrible administrative failure

Aug 19th, 2019

This hotel is beautiful and we had absolutely no complaints regarding amenities. That said, I have never had an experience like this before. My husband and I were given the opportunity for early check in. We had no issues checking into our room initially and would have not complained had a careless error not occurred TWICE. After check in, another couple was accidentally assigned the same room and walked in on us unpacking-- but we thought--no big deal. We aren't complainers and it could have been a computer error. That couple let the staff know and they were assigned another room. The second time was after we spent a night on the town and came back in the early morning hours to 1) someone having been in our room without us present (as the staff again assigned the room to someone else) and 2) having to prove it was actually our room because it was accidentally under the wrong name. This was a fun thing to do at 2am; talking to security to let us in/being escorted by security to our room/going through our things to make sure nothing was missing because other people had been in the room without us present. They offered us a voucher for a discount on breakfast but we had plans the following morning. For the money, this was a horrible experience and we will not be returning to Motif. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful Hotel

Aug 17th, 2019

First, the hotel is in a great location if you’re taking a cruise or ferry; it’s a 5-10 minute ride to the waterfront. We took Uber and it came within a minute. If you want to walk to the Pike Street Market, that’s a 5-10 minute easy walk. We didn’t bring a car but it looks like the hotel garage is very convenient and “right there” (although not cheap at $45/day). The hotel lobby is elegant and wine is immediately offered up until 8 p.m. (starting at 1 p.m., I believe). They had two kinds of red plus rose and Chardonnay. Our room was very large; we were on the 16th floor and overlooked the water so a beautiful view. The room appointments were elegant and included a refrigerator. The bathroom was immaculate and had a huge shower head and plentiful warm water. They have the large bottles of shampoo, conditioner and body wash in the tub area. Our only complaints: our body wash was almost empty, our Kleenex was empty after one Kleenex and there could have been more easily available charging outlets in the room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

If the staff can get it together, this would be great

Aug 11th, 2019

There were a lot of positives about Motif, but also so many frustrating things. Positives included Jean at reception who checked us in and was really helpful, the complimentary wine tasting for what feels like the entire day, clean rooms, and excellent location. The biggest negative was the service. I tried to call reception and housekeeping for towels for about 10 minutes straight and no one ever answered. A different day I tried to call reception to ask a question and again, no one answered after multiple attempts. When I did get ahold of them one night to try and get new pillows (the ones in the room were very lumpy) they said they would send some and I had to call 30 minutes later to follow up because they never arrived. I was also told at check out that a receipt would be emailed to me and it never was. After six phone calls I still haven’t received my invoice. Most of their staff doesn’t seem like they know what they’re doing and for this reason I wouldn’t stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Modern hotel in great location

Aug 6th, 2019

I stayed here for business a few weeks ago. While I was worried that the room would be too small (I booked their cheapest rate), the room turned out fine and was pretty functional. The hotel is pretty centrally-located and close to Seattle sights and restaurants. The room was spacious enough for one (maybe also for two). It had all modern amenities, which I was thankful for. Great experience with check-in and check-out. During check-in, they offer you a glass of wine (always a nice touch), and they also have a specific time in the afternoon that they serve complimentary wine. The restaurant on site is just ok but convenient if you don’t want to venture out. Good deal for a city center hotel. TRIPADVISOR.COM USER 

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