Mountain House Inn

247 Newton Lane | Gatlinburg, TN 37738-3537  [SEE MAP]Gatlinburg, TN  [SEE ADDRESS]
Credit

Courtesy of Mountain House Inn

Find the Best Price

at the Mountain House Inn

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 2

Yes it's close to downtown for walking, but the location is it's only good feature

Dec 2nd, 2019

Ok, so you know you are getting a cheap hotel room and I was ready. The good thing for us is we ended up staying in the room directly over the office, which we later found out was about the best room in the place. (We had no side neighbors to bother us with noise, our own balcony overlooking the cracked pool and street so we could people watch when we were in the room so + ) Anyway, I should have taken pictures, but what was the real point. The carpet and furniture was extremely stained. The wooden arms of the chair was brown with stains. (I came prepared with clorox wipes for such contingencies). The bedspread had a LOT of random hairs all over it. The sheets themselves did appear clean, but it was November, so I would have liked to have been able to pull the bedspread up to my face, but wasn't happening. The tub was literally running when we walked in the room. My husband was able to get it to stop, for the most part. We didn't bother asking for another room as we were told when we registered they were booked solid. The fridge was cold, so + there. The room heater maintained a good temperature, even if the unit was noisy. Overall, it was a cheap motel room. Had we been staying for an extended period of time, no way. We were on a quick trip, last minute and had to find a room on a budget, so had little choice. I hope this helps someone make an educated decision. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Smoky Mountain Snow

Nov 14th, 2019

We enjoyed our visit so much.Was so excited to experience the first snow of the season.As always Mountain House was a excellent lodging choice for us.Thanks to Luann, Don, and Gail for your mountain hospitality.See you in 2020 ❤️😊 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Mice.

Sep 9th, 2019

Title pretty much says it all. These smaller hotels have really gone downhill over the years. It's Gatlinburg though so plenty of customers. We got there late (made sure to let them know before) and looking around, I was surprised at how sketchy Gatlinburg could feel at 11pm. I've been coming here for years, and I never got that vibe before. Felt like home at least? Guy was quick and nice during check-in. We get to the room, and I'm not super impressed, smells of smoke (non-smoking), but we're not picky. We just wanted an inexpensive place to sleep and shower. Started checking around a little closer, bed especially, and wouldn't you know it: mouse droppings. The mouse/mice were kind enough to put one on each nightstand for us at no extra cost. Checking under the mattress, they even left some more there as well. Talk about service! Hey we're in the middle of the mountains. Mice happen. But the big issue was that they didn't bother to clean up after them. It being in the open like that told me either the mice were THAT bad there, visiting rooms between guests, or they just don't clean. Check the pictures. They're not going to miss that cleaning a room. I was really cool about it, we were tired. Told the guy we just couldn't stay there and booked another place. He offered a refund, I didn't even ask for one. But he couldn't process it there, because the computers were down (family-owned). 3 or so weeks out now and never got that refund (family-owned). Not a huge deal. Consider it an $80 lesson to stick with the big-name or higher star hotels. Also take reviews online with a grain of salt, and go with your gut instead. There is a reason this place is so much "cheaper". TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect 👌

Sep 7th, 2019

This family owned business is awesome! The rates are great and we just love staying here 😊. It's walking distance to the Village and the parkway. It has 2 pools: one is spring fed which makes the water colder than usual, the other is a regular pool. We highly recommend this place!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Much better again

Sep 4th, 2019

We arrived at Mtn House on Saturday August 24th for 2 night stay. It was 3 pm (check in time) when we arrived, so after leaving the office we headed to our room. Unfortunately-yet again-it had not been touched yet. This happened the last time (2 years ago) as well. Mireya (housekeeping) is very nice and does a good job cleaning (when she gets to it), but both times she has been in the vacant room next to ours talking on her cell phone long after our room should have been cleaned. Maybe they need to take her phone away until 3:00. Otherwise would have been 5 stars. Other than that, it was a great stay and we will definitely continue to stay here every time we are in Gatlinburg. Again, nothing fancy but extremely convenient, friendly staff, reasonable rates, comfy beds, and clean rooms....once they are done :) D TRIPADVISOR.COM USER 

If you make a purchase from our site, we may earn a commission. This does not affect the quality or independence of our editorial content.