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at the Mountain Road Resort
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We do not have deals for this hotel.
Oct 4th, 2020
Booked months in advance, arrived to find we were the only guests. Kettle in room didn’t work, but able to get hot water from reception clerk before she went home each day at 4pm leaving no staff on the complex at all. Rooms were really dirty, swimming pool green and had not been in use for many months. So bad, it was like a scene from a horror movie. The scores above one have clearly been submitted by the business. TRIPADVISOR.COM USER
Disappointed nasty unit
Dec 27th, 2019
Complained to management that unit smelled of mildew old smoke plus bathrooms had mold in shower .mattress bowed in the middle ,walls had lots of holes ,marks on walls rusty air ducts and overall nadty condition. She said our building wasnt renovated due to their small budget for timeshsre units!!She knew the condition of unit when she assigned it to me. She said that if i had complainefd in the beginning maybe they could have moved me.I left ear.y and will not return because yhe games management plays and lack of intrigrity TRIPADVISOR.COM USER
Not a genuine business
Sep 6th, 2019
Booked 5 months in advance, when we arrived at 4pm same as many other reviewers - note saying reception closed until the morning. Only there was no envelope with my name on it containing a room key so we were stuck. No other guests whatsoever, although many lights were on, a/c units, the pool was being heated etc. Called the number given on the note for the "manager" Richard Reed, it was a fake number. So I called hotels.com who couldn't get through either. After 2 hours waiting on the terrace we went and spent more money on alternative accommodation. Now the really offensive bit. 6 weeks later hotels.com finally get hold of the hotel, who claim that they could not accommodate me because the hotel was overbooked! Utter lie, there was no one there at all. Makes you wonder why a hotel with no guests would light and cool rooms and keep a pool going, and claim that the hotel was fully booked. I wonder what revenue they declare to the tax authorities? TRIPADVISOR.COM USER
Vermont on my mind!!!!
Jul 29th, 2019
My cousin and I drove up from NY for a getaway. Hotel was very clean, on the main mountain road close to downtown ammenities. Continental breakfast was nice and beds were very comfy. We had nice chairs outside our room with a nice view of the grounds. Fall foliage was simply stunning from our window. TRIPADVISOR.COM USER
Jul 14th, 2019
Went up there for a lacrosse tournament. Booked the room in March and didn’t receive an email that the place was under major renovations until the day before our arrival. The pool was closed, which devastated our kids. The room was outdated and dirty. The lights outside the rooms were all broken, so had to use a flashlight to get to our car at night. The screen door to our patio fell off when I tried to open it. The website is very misleading. The place has potential, but should be shut down completely while the renovations are being done. Would never stay there again! TRIPADVISOR.COM USER
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