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at the Mountain Road Resort
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We do not have deals for this hotel.
Disappointed nasty unit
Dec 27th, 2019
Complained to management that unit smelled of mildew old smoke plus bathrooms had mold in shower .mattress bowed in the middle ,walls had lots of holes ,marks on walls rusty air ducts and overall nadty condition. She said our building wasnt renovated due to their small budget for timeshsre units!!She knew the condition of unit when she assigned it to me. She said that if i had complainefd in the beginning maybe they could have moved me.I left ear.y and will not return because yhe games management plays and lack of intrigrity TRIPADVISOR.COM USER
Not a genuine business
Sep 6th, 2019
Booked 5 months in advance, when we arrived at 4pm same as many other reviewers - note saying reception closed until the morning. Only there was no envelope with my name on it containing a room key so we were stuck. No other guests whatsoever, although many lights were on, a/c units, the pool was being heated etc. Called the number given on the note for the "manager" Richard Reed, it was a fake number. So I called hotels.com who couldn't get through either. After 2 hours waiting on the terrace we went and spent more money on alternative accommodation. Now the really offensive bit. 6 weeks later hotels.com finally get hold of the hotel, who claim that they could not accommodate me because the hotel was overbooked! Utter lie, there was no one there at all. Makes you wonder why a hotel with no guests would light and cool rooms and keep a pool going, and claim that the hotel was fully booked. I wonder what revenue they declare to the tax authorities? TRIPADVISOR.COM USER
Vermont on my mind!!!!
Jul 29th, 2019
My cousin and I drove up from NY for a getaway. Hotel was very clean, on the main mountain road close to downtown ammenities. Continental breakfast was nice and beds were very comfy. We had nice chairs outside our room with a nice view of the grounds. Fall foliage was simply stunning from our window. TRIPADVISOR.COM USER
Jul 14th, 2019
Went up there for a lacrosse tournament. Booked the room in March and didn’t receive an email that the place was under major renovations until the day before our arrival. The pool was closed, which devastated our kids. The room was outdated and dirty. The lights outside the rooms were all broken, so had to use a flashlight to get to our car at night. The screen door to our patio fell off when I tried to open it. The website is very misleading. The place has potential, but should be shut down completely while the renovations are being done. Would never stay there again! TRIPADVISOR.COM USER
Jul 7th, 2019
Very disappointed when we pulled up on July 5th 2019 to see the pool that is shown in all the photos and website to be green and not in working condition. Booked this trip with my 11 year old. So a pool in July is a must. The staff behind the counter was rude, and basically said just call his manger to complain. He didn’t care, and the fact that the check in process took awhile and they do it all behind a wall, not in front of you is sketchy. The included breakfast was coffee, toast, (one type of bread) danish, and oranges. They said it was due to being off season. Even though Stowe is hopping in the summer as well as winter. The room carpet was DISGUSTING but at least the bathroom was clean. I definitely wouldn’t recommend staying here. TRIPADVISOR.COM USER
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