Mountain Shadows

5445 E Lincoln Dr | Paradise Valley, AZ 85253  [SEE MAP]Paradise Valley, AZ  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Sweetest staycation spot

Aug 7th, 2020

My partner and I wanted to get out of our home and do a staycation in Phoenix due to COVID-19.We live a few miles away and I have always wanted to stay here. We booked the Immerse King room with an amazing view of Camelback mountain. The check in process was quick even though there were two couples ahead of us. Our room was immaculate and the view, as promised, was picturesque! The soaking tub was great and the bed was extremely comfortable. We ordered room service several times and each thing we order was delicious. I’d highly recommend the guacamole and the tenderloin! Anytime we called the desk for more pillows or more soaking salts, everything was brought up promptly! We loved the pool but found it too hot to be out there. We’re both native Arizonans and know how summers are but we think the addition of more shade and misters would be nice to have outside. We decided to go to the bar and enjoy some amazing drinks from Jim, James(?), and Pamela. Hats off to Pamela’s mimosas! We can’t thank everyone at Mountain Shadows enough for a relaxing and enjoyable staycation! We will definitely be back! Side note, I also wanted to stay at a hotel that I felt we would feel comfortable at that was thoroughly cleaned and followed all required local and CDC precautions. I felt that Mountain Shadows hit all the marks in this category. My partner works in public health and commented on how pleased he was. All the staff wore masks and wore them properly! I can’t tell you how annoyed I get when people have their noses peak out. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

4330 PENTHOUSE ! ! !

Jul 28th, 2020

My partner and I enjoyed our 4 day stay at Mountain shadows! Patrick, Bill, Coolidge and the rest of the remaining staff at hand guaranteed our stay was above and beyond. Our experience here at 4330 will definitely not be our last, as we are looking to return as soon as possible. Mountain Shadows, thanks again for the extravagant birthday weekend! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing as Always

Jul 27th, 2020

This was our 4th time to Mountain Shadows from Arkansas. From a frequent traveler I think this has to be one of the best properties out there. From the cleanliness of the rooms, ascetic of every fine detail and customer service it’s just amazing! The bar scene is great, not too stuffy, pool scene is perfect and Hearth 61 is fantastic. Don’t hesitate to book this property as it’s just super cool. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Absolutely phenomenal

Jul 18th, 2020

Mountain shadows is absolutely awesome, from the second you walk in until the moment your trip ends and those doors close behind you... Just phenomenal. Being greeted by Bill although we are in the middle of this situation his attitude and personality shining through his mask, he gave us the opportunity to check in early and our room was cool and clean, we had the privilege to meet the staff who took care of us literally on a one-on-one basis, Raul was a force to be reckoned with as we watched him direct and guide his staff around the pool keeping everybody happy and hydrated to Wesley our bartender with his phenomenal drinks, Nicole Sydney and Reagan at the front desk just without batting an eye took care of every one of our needs, Shea and Amanda at the outdoor bar and grill dealing with 117° temperature those ladies kept the ball rolling, there were no issues everything just felt comfortable and smooth. Even the guests or great not once did we see any trash not once did we experience a negative situation we will absolutely go back to mountain shadows on our next trip back down to Phoenix and I really have to take my hat off to the whole staff at mountain shadows for just being there during the situation and giving us the opportunity to share our life with them. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5


Jul 4th, 2020

This was booked as a last minute reservation. Had a reservation at a different resort, but due to the horrible customer service we decided to stay at Mountain Shadows. All I can say is this resort is Amazing. Amazing staff, amazing rooms, amazing views. The staff was even great with my two dogs that were with me. We are actually planning another trip to stay at the resort again. TRIPADVISOR.COM USER 

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