Mövenpick Hotel Ibn Battuta Gate - Dubai

Off Sheikh Zayed Road | Dubai  [SEE MAP]Dubai  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

A great place I’ll definitely miss

Jul 9th, 2020

I was saddened after hearing the Battuta will be closing its doors. Even though still can't comprehend why such a decision was taken; it was such a beautiful place not because of its location but its personnel. In terms of hospitality, this hotels were 10/10. I'll definitely miss the ever-smiling face of Godwill, what a concierge he was, so caring and concern to our family whenever we came; unfortunately I've lost his contact. I just wish him the best. Regards also go to Sven, so considerate and always giving a listening hear. Battuta we shall miss you for everything TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Devestated

Jul 7th, 2020

I would like to wish all the staff good luck in finding new employment. Like others I am devastated to hear the very sad news of the impending closure of the best all inclusive hotel I have ever had the pleasure of staying in. I was due to stay here again in September and this would have been my 5th visit. Myself and people I have brought with me over the years absolutely fell in love with the hotel, the service, facilities and food were second to none. I for one will miss not being able to get excited about returning to this wonderful happy place. Lastly, a big thank you to all staff I had the pleasure of meeting. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The most amazing experience iv had since covid 19

Jul 6th, 2020

I want to start by saying thankyou ... i called to inquire and my call was picked up in 2 rings and bookings made. When we arrived we were met by a girl who introduced herself as Janet and you could see her smile through her eyes .We were immediately checked our temperatures by another friendly man and later on escorted by Janet to our table . Immediately the menu was brought and scrolled with Sammy who was very patient as we decided on what to eat as im picky because of food allergies . Finally we decided and within minutes our drinks were served with another amazing guy and after a few minutes ..Adel kept changing my plates as i was eating shrimps so the shells kept filling the plate something which id give a plus . I enjoyed every bit of the shrimp bucket i ended up loosening my button since i couldnt find myself to stop .. Thankyou BFF and see you soon ..Ps i even scanned the QR code and am now a member thanks to Jannet 😊😊😊 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Thank-You

Jul 3rd, 2020

Like many people we are extremely sad that Battuta is closing. We have been visiting Dubai for over 20 years experiencing many different hotels however Battuta became our hotel of choice, starting off with a yearly visit which quickly increased to 3 or 4 bookings a year. Our first experience was just a visit. Friends had stayed there and we decided to go and see the hotel. We were introduced to Juanita who arranged a tour, we were impressed with everything about the hotel. To show the friendliness of the hotel after the tour we had coffee with Juanita and then we were invited to stay for lunch so from the way were treated during that visit we decided to book and as they say the rest is history. We have experienced the the highs and lows of the staff from births, deaths, birthdays, engagements and being invited to several marriages. We've experienced the ways of different GMs and Front Desk Managers, seeing staff sadly come and go. Our holidays to Battuta have always been a highlight, we never felt we were just coming to a hotel but to a home with a huge extended family of which we were part of, always heartily welcomed and loved. No other hotel will ever match that special feeling Movenpick IBN Battuta has. So a huge thank-you to everyone (too many to thank individually) past and present for all they have ever done for us from the domestic team to the Managers especially Sven, Fadi, Said, Antony and Chavi who always made our stay exceptional. We hope everyone finds new jobs quickly and wish you all Good Luck for the future and look we look forward to meeting you again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Will miss you

Jul 2nd, 2020

Very sad hotel is closing . We have been on holiday here for many years and was due to go in June but got cancelled due to covid-19. We have had great times and met great people many are now friends. Would like to thank all the staff and hope they get positions in another hotel in Dubai. Let’s hope the hotel opens up in the future. TRIPADVISOR.COM USER 

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