Myriad by SANA Hotels

Cais das Naus, Lote 2.21.01 | Lisbon 1990-173  [SEE MAP]Lisbon  [SEE ADDRESS]
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Courtesy of Myriad by SANA Hotels

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Guest Reviews

TripAdvisor Traveler Rating 2

Staff are not the same caliber as the actual hotel.

Jul 18th, 2019

I had a disappointing 4 nights stay in July, travelling solo. I specified a double bed prior to arrival, but this was not provided. The staff includes interns and the general level of service provided differs according to the individual. The hotel may be 5* but the service provided is more 3*. I was moved to a room with a double bed the next day - in the meantime my suitcase was lost and the first room was yet to be cleaned. The staff must be used to apologising - I was given an upgrade, a few commentary drinks, and food was delivered. This was very kind and thoughtful. It took a day to get the issues resolved, a lot of waiting around and stress, which spoiled my short break. Separate to the food delivered by way of an apology, I had ordered a few meals via room service, which were tasteless. It can be a bit of a challenge travelling solo, but it does help if the staff are trained well and interns are supervised closely. Given the fact I was travelling solo, I obviously have an issue with any kind of discrimination based on the twin bed / double theme. It's a stunning hotel, I do hope they work on improving and streamlining the service provided in order to be worthy of a true 5* rating. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

5star hotel

Jul 4th, 2019

I had a great stay at this hotel. The staff are kind and professional.they helped me so much since it was my first stay in Lisbon. It was very clean and food was amazing. The location is everything. Ok the water and delicious food spots near by. Relaxing walks at night. I will always stay here when I’m in Lisbon. And the room was a perfect size. And the set up is very nice. I felt like a queen thank you TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Hotel & excellent Service

Jun 30th, 2019

We stayed 4 nights in this great hotel. The room and the complete hotel area was very modern and impressive. The staff was very obliging and provided excellent service. The breakfast was great. The hotel is at the new district where the expo was and not directly downtown, so the hole area around the hotel looks very new. The hotel fulfilled our expectations in a 5 star hotel to the full extent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing in every way

Jun 20th, 2019

Room on 17th floor. Lovely views. Great gym and pool facilities. Peaceful and ambient location. Cleaning is to a very high standard. Good supermarket 5 minutes up the road-supercor and airport very easy to access via uber. Breakfast is a great experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful Hotel by the Sea

Jun 18th, 2019

Beautiful hotel on the coast of Lisbon. Fantastic outside seating area, where we enjoyed an afternoon cocktail. The buffet breakfast had an amazing range of beautiful food. Our room had the most amazing view over the ocean. TRIPADVISOR.COM USER 

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