Mystic Marriott Hotel and Spa

625 North Rd | Groton, CT 06340  [SEE MAP]Groton, CT  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Conferece in Mystic

Mar 14th, 2020

Overall, the Mystic Marriot was a nice place to stay. It was super clean and modern. The rooms were large, cool bathroom but kind of on the dark side (could have used some overhead lighting). The only problem with my stay was that my room was right across from the ice machine. The ice machine made noise ALL night long and kept me up. My colleague who was across from my room also heard it all night and did not sleep. I would recommend that the hotel fix that problem as it was very alarming. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

MIxed review

Mar 14th, 2020

Overall a nice facility with friendly, helpful staff. Very clean. Nice comfortable bed and large bathroom. Great fitness center. Lots of small issues with room, though. Room decor is very stark and cold. Lighting is terrible, especially in the bathroom - very bad lighting for putting on make-up. Trash cans are too small. Furniture blocks things like access to the fridge and outlets. No towel bars anywhere - only one small hook which barely held a single towel. No bathroom fan. Hair dryer worked well but weighed about 10 lbs. - so heavy! Clock in room was set an hour behind, and I couldn't figure out how the heck to change it. The stairs near our room only led to outside, and there was no way to get to the first floor. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nicest hotel in the area, we had a great stay

Mar 6th, 2020

I stayed here recently while visiting Connecticut College. Nice hotel, good food in the restaurant (they even have oysters!), my daughter loved the pool and hot tub and gym too! Hands down the nicest hotel in the area, especially if you want room service in the AM! One of the best things about this hotel, no carpet in the rooms so it just feels clean! We'll be staying here a lot more as our daughter has committed to Connectcut College! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Take Center Stage Dance Competition

Feb 17th, 2020

This hotel is so nice. Super clean and new. Only problem I had was they did not provide me with the proper accommodations that I requested. It all worked out though. Everyone was super pleasant. We would highly recommend it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Where’s the service?

Feb 16th, 2020

So many issues since being here...no hot water in the shower only in the sink, so many functions going on at hotel that there was no parking or valet available to people staying at the hotel, the Octagon restaurant had so many odd people working there from the host asking me weird questions about my childhood to the server standing in front of me as I’m feeding my child I was quick to leave. Room service got my one order wrong, and let’s not mention how many times I tried to call housekeeping, room service and the front desk without an answer for over 10 minutes. Forget the Octagon they just never pick up so make a reservation online but don’t look at the online menu it’s sooo wrong and disappointing when you get there to realize nothing is on the menu you were expecting. My only thank you is to the housekeeper who handled our room - she was so kind and warm and gave impeccable service. Peter Bonell needs to makeover this place... TRIPADVISOR.COM USER 

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