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at the NH Collection Brussels Centre
Feb 24th, 2020
We were initially put in room 1036, the noise from a pub across the alleyway outside of the room was really loud from both their music and their customers drinking and shouting in the alleyway below. We were so close we could of opened the window (which did little to stop the noise) and had a conversation with them. We decided to leave it until midnight and then until 2am to see if it would stop, it did not so we complained to reception, they initially offered us earplugs and finally to move us. To be fair to the hotel they did then upgrade us as they only had upgrade rooms available. The new room was quiet and we managed to sleep well for the rest of our stay. The main disappointment is that the hotel obviously knew of the problem but have not tripled glazed the window and did not pre-warn us when we booked. The hotel has its own bar but this is closed during the winter which was also disappointing. Having said that the staff were friendly, the hotel relaxed with a nice breakfast. Had we not had the problem on the first night we would have given this hotel a good to excellent review. However because of the noise problem we will not be returning. TRIPADVISOR.COM USER
Superb hotel. Attentive staff, clean and spacious suite and wonderful breakfast. Highly recommend.
Feb 23rd, 2020
Just got back from a mid week stay. We had a fabulous time in this hotel. Staff were very attentive and even left me some complimentary treats for my birthday which was a lovely surprise 😍 - thank you. The cleaners were extremely professional and the best I have ever come across (I travel a fair amount for business, so this says a lot!). We had a junior suite and it was very spacious and well equipped. The breakfast was plentiful and had an excellent choice. We ate so much we didn't need lunch in fact! The hotel is in a great location and is easily accessed by metro from the Eurostar terminal). Highly recommend this hotel. TRIPADVISOR.COM USER
Feb 20th, 2020
The location of the hotel is very good. The redevelopment and pedestrianization of the area has made it a beautiful and quiet neighborhood. It is conveniently located near the metro. The staff are very kind and helpful. However, its biggest trump is the great breakfast with plenty of options for all kinds of requirements and enjoyable view from the 9th floor, as well as its fully equipped fitness center that can meet high training requirements. TRIPADVISOR.COM USER
Exceptional venue for events (business & other)
Feb 20th, 2020
NH hosted a business event for us this week for which we were more than satisfied by the organisation, the pre-event organisation with the hotel's conference organiser was effortless. The hotel is easily accessible, the service was great and the catering was fantastic! We are definitely ready to rent a meeting room there again, should we need to organise another event in Brussels Center. The staff was also very helpful and ready to solve any unforeseen details throughout the event. Thank you to NH Brussels Centre's staff! TRIPADVISOR.COM USER
Great location; great staff
Feb 17th, 2020
We just spent two nights in this hotel: lovely room, prime location but, above all, the staff were fantastic. Friendly, helpful, efficient....everything you could ask for when staying in a new place. Oh, and the breakfasts were great, too. TRIPADVISOR.COM USER
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