NH Collection Roma Palazzo Cinquecento

Piazza Dei Cinquecento, 90 | Rome 00185  [SEE MAP]Rome  [SEE ADDRESS]
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Courtesy of NH Collection Roma Palazzo Cinquecento

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Guest Reviews

TripAdvisor Traveler Rating 4

Will Return

Jan 17th, 2020

The room was fine in every way: clean, airy, well-lighted, comfortable bed, nice linens. I appreciated the large bathroom, and good water pressure. Convenient location just across from the train station. I regret not being able to give it 5 stars--it deserves 4.5. The main shortcoming is the breakfast, which is not worth 25 Euros. It was equal in quality to a 15 Euro breakfast I've had elsewhere in Italy. The bread was very good, the cheeses and cold cuts and pastries were mediocre quality. Coffee and fresh juice were good. No waffles or pancakes The dinner was very, very good. Fish was very fresh and nicely prepared. Dinner menu is limited in, but sufficient. Actually, the dinner is what entices me to return. Check-in was efficient, and friendly, but don't expect any special consideration. After an overnight flight I was not feeling well and yearned for an early check-in, but was brusquely told that check-in was at 3PM, no exceptions. It is a large hotel and didn't not seem inundated with guests on the morning I arrived, so I wondered if a room was truly not available, or that the rules are inflexible. Hotels in Florence and Venice have been much more accommodating. Oh well, the other aspects of the hotel make it worth another visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Location

Jan 7th, 2020

The location of the hotel was conveniently located by the termini station which allowed quick taxi access as well with the taxi line across the street. Service was great, I wish I wrote all their names down. Breakfast however is the reason for the loss of one star. We had to ask multiple times to have cheese or meat brought out for the omelette station, they didn’t replenish things as they were empty, it was just chaos. I don’t think the breakfast was worth it. There are no irons or ironing boards in the rooms, instead you must take your items to the iron room where they don’t have hangers to hang your items or a place to set them, so that’s an inconvenience. Other than that, all was well. We eventually upgraded our room to a suite and we were not disappointed by the room size. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poop on bathroom floor

Dec 28th, 2019

This is a new low standards for a hotel, especially a 5 star hotel. Yesterday was our first night, then we went out all day, came back to our supposedly cleaned room, just to find some poop remains inside the toilet which we flushed and ignored, then looked to the floor and found poop smeared there. This will make my whole stay uncomfortable. Reconsider if you're thining of booking this TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

Dec 15th, 2019

We stayed here at the start of a month long trip that culminated with a transatlantic cruise. It was a wonderful start to a glorious trip. We had problems checking in as I had booked it through a third party. Once Marta showed up things were quickly resolved and we were off to a beautiful yet simple room. No punishment for a third party booking. If you don’t get greeted by Marta, by all means, ask for her. What a breath of fresh air! The rest of the staff is very courteous and helpful. We would highly recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

except for wifi network

Dec 11th, 2019

Except for that wifi network is easy to be cut off, this hotel is very good for stay. Because this hotel is the nearest from Rome Termini Station. It is value to pay accommodation fee for the service of this hotel. TRIPADVISOR.COM USER 

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