National Hotel

1677 Collins Avenue | Miami Beach, FL 33139-3136  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Nice hotel, good location, reception staff need training in dealing with issues that arise.

Apr 17th, 2019

The hotel was nice, rooms were an ok size and kept clean. Hotel reception area was clean, bright and there was some interesting decoration around the place. Location is good, the hotel backs onto the boardwalk and you can walk to Lincon Road shopping and restaurant area in 5 minutes. Breakfast was great - at first we thought it was expensive, however there was a good selection of food at the buffet section (and the price was equivalent to other places were visited later in the trip). Breakfast service staff were very polite and helpful. The concierge service was very helpful, she gave us a list of trips and helped us to book for the next day at short notice. Unfortunately the reception staff however were not as helpful during our trip. We had a few small issues (no towels in the rooms, no water delivered) and one bigger issue. When we spoke to reception directly, there were no acknowledgment of the issue and the staff often seemed unwilling to help resolve the problem. We were part of a group staying at the hotel for an event and we were not the only ones to experience problems. The poor attitude of the reception staff when dealing with issues that come up was disappointing to what was otherwise a decent hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful stay

Apr 17th, 2019

Lovely hotel with a marvelous art deco decoration. Extremely clean. Perfect neighborhood with a lot of restaurants nearby... Great breakfast... Rooms and beds could be bigger, but ‘nobody’s perfect’... Definitely we could repeat... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful place to stay in south beach!!

Apr 16th, 2019

Hotel is very nice!! Excellent location. Right at the corner of Collins Ave and Lincoln Rd. all the fun is at walking distance. Restaurants, shops, cigar bar, etc. Beautiful beach. Johana at the pool bar makes delicious cocktails. Try Coconut Mojito she makes the best. Visit Espanola Way is only one block but nice atmosphere. On Lincoln Rd visit Paul Restaurant for breakfast. Ocean drive is not for me anymore (I am older now) but there are many restaurants as well. TIPS: Do not use Taxi they charge a lot. Use Uber. Also everywhere you go in Miami 18% tip is already charged to your bill. Tip extra if you really want to but know you are already charged. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Stunning!

Apr 16th, 2019

We absolutely loved our stay! The hotel is beautiful with fabulous Art Deco furnishings. We stayed in one of the Cabana rooms which I would recommend for the balconies and easy access to the pool area. The pool area is truly stunning and one of the best I have experienced. The drinks are quite pricey but this is to be expected for the location and quality of the hotel. There is also direct access to the beach which is lovely although I preferred the pools! We ordered room service one night which was lovely. The staff were really friendly and helpful, especially Gerardo who was really pleasant on our final morning. I would highly recommend this hotel and hope to return in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Hotel would go there again !

Apr 16th, 2019

After our bad experience in 'The Bentley' Hotel, we moved here....amazing Hotel, with very friendly staff, a great Pool and Lounge area. Perfect Beach arrangement, and all the nice goodies one enjoys while on holidays. TRIPADVISOR.COM USER