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Aug 20th, 2020
I’m from the uk I found this hotel as it was close to where I needed to be daily Hotel is clean , the staff especially the breakfast staff are superb ! So helpful and they speak English which really helped me. If I could suggest a few things it would be to have some vending machines for cold drinks (siesta) shops closed - maybe tea and coffee facilities in the room I thoroughly enjoyed my stay here and would recommend this hotel to all Thank you TRIPADVISOR.COM USER
Excellent value hotel
Aug 12th, 2020
Very comfortable hotel, huge room and great comfy beds! Overall, a very modern hotel that ticks all the boxes as long as you are ready to walk for some time to the beach/ town centre/ metro or take your car. For us it was perfect as it was a bit out of the way so it was quiet and a great place to explore the region. The current assisted buffet because of C19 is not practical but I guess there's no perfect solutions. TRIPADVISOR.COM USER
I agree with many of the other reviewers...
Jan 26th, 2020
It's always nice to see other people commenting in a similar manner to what your review will say! I feel for the hotel to an extent as there are certain elements of my stay which they can't really do much about, such as their location, but otherwise this was a perfectly acceptable stay for one night on business. It's interesting to see that this NH review is very similar to what I wrote about a sister property in Logrono as they seem to suffer from similar issues which might either be the way in which NH fit out a hotel, or simply how the Spanish put up their buildings...not sure which it is, but paper thin walls in hotels is something for me which is a cardinal sin in the hospitality industry...nobody wants to hear the shennanigans of their neighbouring room(s) and I got woken up by one of the rooms next door both in the late evening when trying to get to sleep and again, first thing in the morning before waking up which detracted from my sleep quality which was actually pretty good in a comfortable, clean bed. The view from my room was OK, the slightly bigger issue was that it overlooked a busy main road, and since it was very warm, I wanted the window open, and then it was very noisy from the road, so it was a kind of no-win situation! But I prefer an open window to any AC system. The room (and hotel) is modern, clean and simple. It does what it needs to, and as people have commented before, this is NOT a 4* hotel in the traditional (and British) sense. There are very limited facilities on site and this is a budget hotel wrapped up in modern clothes! But everything was fresh & clean and that is important so full marks there! The shower in the room was also very good; my only issue was that the bidet/toilet got in the way of you getting in and out of the shower, so the bathroom was badly designed (and too small). The only other tiny thing in room 507 was there was no USB sockets in the room which for a modern hotel was surprising and I needed to charge my phone and had forgotten my plug. Luckily, your kind staff on reception were very helpful indeed and lent me a charger for a couple of hours. Finally, the breakfast was perfectly OK...there was a decent selection of options to eat and the fruit juices especially were very good. Overall, this is a good business hotel for 1-2 night stays, and has good access to the Bilbao city/port and the Rioja area. TRIPADVISOR.COM USER
Jul 18th, 2019
This was a great place to stay overnight before an early ferry crossing the next day. Room fresh and modern, we didn't eat in the restaurant as the food was a buffet so we ordered room service which was excellent TRIPADVISOR.COM USER
Could do better
Apr 4th, 2019
This is a budget hotel, so you have to judge it accordingly. The rooms were clean and the breakfast was fine and the beds were comfortable. However the location is really nowhere near anything other than a very dodgy looking club opposite.The walls are thin so you can hear the neighboring rooms and the curtains did not meet. TRIPADVISOR.COM USER
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