Night Theater District

132 W 45th St | New York, NY 10036-4003  [SEE MAP]New York, NY  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Don’t expect too much( not a 4 star hotel)

Jan 25th, 2020

I booked the hotel for 3 nights. Overall It was not a very comfortable stay. First, location is nice but can be very hectic since it’s too busy and fussy since there is too many tourists in this area. Cleaness and management was below my expectations.( what I expect for the 4star hotels) There was lots of human hair on the bathrobe. So l asked them to change it twice since there was hair on the second robe too. And the carpet was spotty the bathroom faucets were lose. Bed linens were too old had scratch feeling flakes on them. There were too many holes in the closet. The room is too dark and it’s lack of lighting. I had trouble with adjusting the lights. There were facility fee which included gym outside the building but never instructed by anyone. When I check out I told the front desk about these issues but they only told me to email them. When I email them they refused to accept what happened and did not apologized. They keep saying that there were no evidence for that. So I will share the photo of evidence here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Girl’s Weekend

Jan 20th, 2020

I would highly recommend this hotel due to the staff at the front desk, the staff at restaurant, and the house keeping staff. Everyone was nice and responsive to our needs. In addition, it’s right next to Time Square and next to the major subway station at 42nd. The decor was dark and sexy, so I wouldn’t recommend it for kids. There is parking next door at a reasonable price and the rooms are not bad if you are looking to spend your time out and about. I would stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Stylish hotel, excellent location

Jan 18th, 2020

* Perfect location * The decoration is dark - we liked it and found it stylish * Nice stuff * Good japanese restaurant (you can take away as well) * Tea, coffee and hot water available in the mornings free of charge as self service * Nice restaurants for breakfast, lunch and dinner near by * Good subway connections * No screaming kids * Broadway musicals easy to reach * High quality bath productions available every day * Luggage room available free of charge * Flexible and good cleaning (if you want to postpone the cleaning from morning to afternoon, just agree with the cleaning lady) * The heating system did not work correctly but was fixed right away we reported to the staff * The air condition/heating system is noisy * The furnitures are partly worn, they need updating in near future Highly recommended! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

They canceled our stay with no notice!

Jan 7th, 2020

We booked the penthouse here for two nights to stay after our cruise from NYC to Canada and back to NYC. We were so excited to stay here and have our own terrace in NYC!! This was a huge part of the trip we were very much looking forward. We called a month or two ahead and paid for the whole stay in full and even verified that once we got there we would not have to pay anything so we can plan our expenses accordingly. Come the day of flying to NYC from FL we land in NYC only to find out we have NO ROOM!!!!! Imagine flying to a new state for the first time with two young children to find out the hotel you have the confirmation for has canceled on you with absolutely no head up or warning. They somehow "lost the card on file" and could not help us any further. We had to book a last-minute hotel 30 minutes out of the city luckily they weren't fully booked out. The hotel manager had zero remorse for what happened they said over and over there is nothing they can do to help us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1


Dec 24th, 2019

Had to wait 15 minutes for someone to check us in. Guy turns up in a hoody, with air pods in - not professional at all. Was then confronted with an expensive “resort fee” that covered the “free WiFi” and gym which i didn’t need, but had to pay. Room was missing half the advertised amenities (like an iron). Room was dated and in desperate need of upgrading. The “city view” was of a back alley. Had a better city view from the street outside. Room was next to an outside generator, could hardly sleep. Whole ambiance would have been good in 2000, but not 2019. TRIPADVISOR.COM USER 

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