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at the Novotel Berlin Mitte
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Sep 2nd, 2020
I have with great pleasure visited Novotel Berlin Mitte several times but this time my saty was very disappoiunting. Low service level - that roome aren't cleaned cannot be due to Corona - it should rather be the opposite , disengaged staff and banalities such as coffee7tea in the rooom was not present. TRIPADVISOR.COM USER
Apr 11th, 2020
Very good hotel clean with very good customer service The breakfast was very good but because it’s very expensive must be better than the typical American breakfast I wil prefer again Novotel and I recommend this hotel for location in Berlin TRIPADVISOR.COM USER
Mar 6th, 2020
Great hotel with as centrally located as possible. It was a last minute booking but it did not disappoint at all. After all Novotel has a reputation to take care off. All major attractions were not more than 2 kms in radius. If you are tired of going out and want to have a couple of beers at the bar, Go ahead and have a fun few beers while chatting away with ur friends or family. Great staff and a lovely location. TRIPADVISOR.COM USER
Great location, good hotel, terrible breakfast management
Feb 26th, 2020
Stayed here for 4 nights with family. The hotel is at a great location in central Berlin (closest underground stop is a few hundred meters away). It is close to a lot of historical sites so easy to get around on foot if you like. The hotel has a kids corner which was fantastic as we had a 7 year old. The room was ok, a bit dated but the biggest challenge for me was lack of management. So, 4/4 days, the food at breakfast kept running out with no one watching. People had to remind staff who at times shrugged shoulders or were helpful. The start of the day was ruined every single day as you had to wait for real long or make do with items left over. After the 3rd day, I sent a note to hotel management who till date (abt a week now) haven’t acknowledged which seems to suggest that it is a regular phenomenon. I mentioned at checkout and they said,yes, we just read your email - no remorse though! Took away two stars for poor experience and apathy from management from an otherwise great hotel. TRIPADVISOR.COM USER
Nice location and beautiful Hotel
Feb 20th, 2020
Things we liked: -Location -Spacious room. -Prices -The bathroom was well made -Breakfasts were rich and tasty -The receptionists and service personnel -Restaurant (we ate Schnitzel and we liked it a lot, we ate again 2 days later) There wasn’t a thing we were not satisfied. TRIPADVISOR.COM USER
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