Novotel Brussels Centre Tour Noire

Rue De La Vierge Noire 32 | Brussels 1000  [SEE MAP]Brussels  [SEE ADDRESS]

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at the Novotel Brussels Centre Tour Noire

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Guest Reviews

TripAdvisor Traveler Rating 2

Bad and need to solve some points

Feb 14th, 2020

Hotel location is good , clean near to the city center room size is good 🔴 slow check in one lady available at the reception desk serving all the people who were waiting Next day the same thing while i need to ask her about something she was talking in the phone and other people were waiting 🔴restaurant need to add more staff sometimes you can not find any one of the staff to serve or to help if you need any thing Coffee and hot water machine was out of order and no one available to help or guide people there was just the cashier lady near the entrance which i called her Cold meat in the buffet was just pork no any other option for people who don’t eat pork No signs show the type of food Resturant must have a super visor available all the time just watch and serve people One juice squeezer available and you have to wait in lineup to get a glass of orange juice I called the hotel manager and explain every thing to him and ask him to stay and sit in the restaurant for one hour to see the mass and the bad service his answer was I dont have time for that 👹 🔴hotel need new management and new system TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Clean, convenient hotel with helpful staff

Feb 13th, 2020

Stayed here for 1 night on business. Easy to get to with a short metro ride and walk from Midi station. A lot of redevelopment going on just outside the hotel so a little noisy in the morning. Hotel was very clean with good facilities. Breakfast was usual fare but adequate, bar was expectedly well stocked with Belgian beer. Staff were very helpful and only too happy to print out some last minute documents for me before my meeting. Thank you!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Quick visit to Brussels in a nice hotel

Feb 11th, 2020

We stayed in the hotel for 3 nights. The staff was very welcoming and the room was very nice. The best thing was the hotel location very close to the centre of the city so we were always going around on foot. So staying in the centre area was important for such a short visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Stayed close to St. Catherine's Place

Feb 8th, 2020

This is a modern hotel. The Grand Place was about a 15 minute walk away. You can get to all the major sites by walking or using the Metro. It is clean and has everything that you would need during your visit. The room we had was on the 4th floor. For the most part it was a quiet room. It was supposed to be a queen size bed - nope, a full size instead. We had requested a room with two twin beds. They don't have any. They switched the room that we were to get with another that had a slept soft. After 5 hours we finally got into our room. The room was clean and the staff was very accommodating to our requests. We appreciate that they didn't charge us for this upgrade and the wi-fi worked okay. The breakfast was good and the dining room was always packed. This is a family hotel and there are lots of kids there. If you have kids and require more than one bed, get a room with multiple beds. If we go back to Brussels, we'll probably stay at a different property. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Comfortable trip in Brussels

Jan 27th, 2020

I was in Brussels three Nights last week for a Project review and stayed at the Novotel Brussels City Centre. It was a pleasant experience. At everything was prepared for me and I was welcome by a smilling staff. The room was clean and comfortable. Everything was good but the best was the breakfast or more precisely the service at the breakfast restaurant. When I asked for soft-boiled egg the gentleman in charge smiled and told me that it's coming. I thought that it was only an explanation for no boiled egg but a while later he brought to me one! Actually I was at the restaurant only a few minutes past 6 in the morning and not everything was ready. The gesture of this staff make feel really "at home" and welcome! TRIPADVISOR.COM USER 

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