Novotel Lille Aeroport

55 Route De Douai | Lesquin, 59 59810  [SEE MAP]Lesquin, 59  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 4

Good value

Jan 13th, 2020

This is a convenient place to stay on a journey between Burgundy and the Channel Tunnel. The hotel has been refurbished and is very comfortable and good value for money. Although it is an airport hotel there is very little aircraft noise. Good meals in the restaurant. There was no scrambled egg at breakfast, which is unusual for a Novotel, may be this was a one off. Dog friendly. Plenty of parking. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

This is the oldest and first hotel of the Accor group but don't expect anything special.

Jan 11th, 2020

Outside look is not good with great cracks on the front wall and inside there are no elevator/lift to the first floor bedrooms. When we got there after checkin-in the young man at the reception let me put all my gear on a trolley, although he knew he had given me a first floor bedroom, he let me push all my stuff to the bottom of the stairs, look for a lift and comeback to the reception to ask for the lift He then informed me there was none. I could see he was mocking me and that put me off immediately. This is disrespectful and unprofessional. In the room the safe was not working and although the room was for three persons we only got two sets of pillows and towels. Not very welcoming and makes you feel like you're not expected. Upon asking the staff at the reception for the complement, we where told that it was normal to only have two sets for three patrons...Having been a silver member of the group's fidelity program I know this is to be untrue. The girl at the reception was more interested in having the last word than really making me feel welcome. The restaurant was closed, there were not enough patrons, we were told, to open it, that was very disappointing and not a little bit off-putting. The staff at the reception was smiling but not really friendly, the young man seemingly more interested in chatting with his female co-worker than anything else She was way off his league anyway... Overall not a good stay, considering the four stars we would have hoped for a better service. We didn't get a good impression of the hotel and its staff overall. Convenient location though and plenty of nice restaurants for all taste in close proximity. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice and cosy

Oct 29th, 2019

I prefer this hotel comparing to other more massive hotels as this hotel is very nice and cosy with a very friendly staff, nice rooms and good food oppotunities. The bar looks als nice and cost with a friendly host. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Gets what it says on the tin

Oct 27th, 2019

Standard Novotel, clean, comfortable rooms, acceptable food, especially breakfast, outrageous bar prices which must put people off. But you know what to expect and it delivers. Pleasant outdoor area with pool but a bit cold for our stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Short overnight business trip

Sep 8th, 2019

Modern hotel in a great location for the airport, football stadium, yet only 10mins drive from Lille Europe train station. Very friendly staff too. I was allowed a late check out which was very helpful this time around. Only negative was the lack of room service after 14.30 which isn’t highlighted properly in the rooms. But overall a great hotel that I use regularly. TRIPADVISOR.COM USER 

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