Novotel Lisboa

Avenida José Malhoa 1, Lote 1-A | Lisbon 1099-051  [SEE MAP]Lisbon  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Is a maybe

Feb 12th, 2020

Hotel is fine, room amenities fine but i got 2 single beds united that made for a queen bed. Hardly fit in it but for 2 nights is fine. Seems to be family friendly so is something i can consider if bringing family. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Feb 8th, 2020

I enjoyed the hospitality, the service, the excellent breakfast and the facility as a whole as for location I would have expected not to have ibis Mercure and Novotel within 200 meters of each other a better selection of location around the city would have been better TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Spacious Rooms, Large beds, Excellent Breakfast

Feb 6th, 2020

Room: very spacious, perfect shutters; bottle of water and tea (hotel's courtesy); old-school, easy-to-use, physical switches (lights, AC, heating); there was a sofa-bed in my room, just in case we would need one; fairly clean (found lady's hair inside my pillow (it was quite visible to anyone. Chose to use a clean one inside the closet). Very comfortable beds. Restaurant (A Bicicleta): great food, service was slow (very few waiters/waitresses) but impeccable, typical prices for a hotel, but still affordable Breakfast: Excellent! Even the breakfast room was perfect! Pool and Gym: we were unable to use them (they were in maintenance mode. Though luck) Service: Excellent over the counter, the night we arrived. To have a better fare, we decided to become members of the Accor Hotels programme. We were going to stay one night only, but the next day we asked to stay an extra night using our Accor Hotels membership rate (available on the Accor website). Over the counter, the rate offered for the second night was higher than the previous night and the Accor Hotels rate was not even considered by the receptionist (a different one). Disappointing and pointless, this loyalty programme. Reception staff was not very welcoming the next day, which made us choose another hotel nearby (better rate, equally good, better service). Why stay? Note this was on a week day and the hotel was far from being full. Parking: The hotel has three parking spaces outside, which are free, but almost always being used. Parking is very difficult to find in this street. Not too far away, it is possible to park for free. There is paid indoor parking Location: Great! Would stay again, but it would not be my first choice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Stay

Feb 4th, 2020

This hotel is conveniently located, the rooms are a good size and have all the facilities one may need and the staff members are warm and friendly. The breakfast is very good. It's really a great place to stay! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

1 night stay

Jan 29th, 2020

Great service from start to finish Got their around At Midnight the staff was super friendly and in the morning add the most amazing range of breakfast Will be staying again in August Some pictures of the food and place TRIPADVISOR.COM USER 

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