Novotel London Tower Bridge

10 Pepys Street | London, GB EC3N 2NR  [SEE MAP]London, GB  [SEE ADDRESS]
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Courtesy of Novotel London Tower Bridge

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Guest Reviews

TripAdvisor Traveler Rating 1

Clueless

Sep 15th, 2019

The hotel location is great for traveling, but as a business hotel they are totally clueless. The staff is not well trained and critical information about billing and services are not relayed. Breakfast is not bad, but is exactly the same day after day after day. There are much better options close to this hotel. Avoid. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great Location. Service almost absent

Sep 13th, 2019

The location for this hotel can't be better. It's just opposite the Tower of London. The tube station is just a minute's walk. The stop for the Hop-on Hop-off buses is also just across the road. The rooms are standard city rooms in a tall building. Elevator has some wait time. Only negative part is that the service is a bit weak. There are very few staff around to begin with and it took a while to get some response. There was also some confusion on the credit line extended when we've ordered room service. We had prepaid for the stay and the credit card details were taken during check-in. Room still service refused to bill to the room and forced us to pay in cash. If you intend to roam around Central London as a tourist, this is a great location to pick. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Start you dat with a great buffet breakfast

Sep 13th, 2019

The Hotel invites you in with a funky reception desk which creates a relaxed atmosphere to start you stay . The room was well appointed and comfortable and was a continuation of a new modern feel . Breakfast was a highlight as it was one of the better buffet breakfasts I have experienced in London . Service was good and I would definatelly go. Ack again . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great location

Sep 8th, 2019

This hotel is located in a great spot near the tower bridge tube station, easy access to restaurants, iconic locations(tower bridge, Tower of London, Borough market), and has a restaurant bar on site. The rooms are basic and nothing fancy but decent. The rooms could use some updating and you will need to keep your window closed as there is noise through the night and day. Staff is friendly although with the influx of Spanish and Italian workers sometimes there are language issues, so you will need to be patient. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fab location

Sep 8th, 2019

Great location nice accomodation with good facilities next to station very central location , good bar attached to hotel view of Tower of London from room good for families , free wifi staff very friendly TRIPADVISOR.COM USER 

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