Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc | Lyon, Rhone 69363  [SEE MAP]Lyon, Rhone  [SEE ADDRESS]
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Courtesy of Novotel Lyon Gerland Musée des Confluences

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Guest Reviews

TripAdvisor Traveler Rating 1

Worst breakfast you can have

Jul 8th, 2019

It’s a very weak and poor breakfast. Zero varieties , guest cook the eggs for themselves. I even ask is this breakfast place doubting I am in a lounge not buffet. Stuff totally rude ,and unfriendly. Even receptionist the way of responding not good. You say good morning the way of replying back is not professional. Not recommended place for breakfasts and rooms below average. Can not wait to check out. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good standard hotel with above standard rooms

Jun 16th, 2019

We were sent here by easyJet when our flight was cancelled and in the long run, it made a bad situation better. The rooms are excellent and mine had a view of the river and was very clean and quiet with a lovely bathroom, massive TV and very comfortable bed. The reception staff were a little overwhelmed by the numbers coming from the airport and it took a long time to get everyone checked in. We had been at the airport for 8 hours and had been offered nothing in all that time by way of food or drink. The hotel was not prepared to offer anything either which was very disappointing and there was nowhere in the immediate vicinity to go to to get anything. A cup of coffee and a sandwich would have been great even if we had to pay for it. The next day, there was a very good comprehensive breakfast in a pleasant room and i began to feel better. There’s a complimentary water / juice / coffee station in reception and a pleasant bar. The reception staff at first were unable to help with our return to the airport but eventually as the time for departure approached, one lady became increasingly helpful and we all safely made it back. Having arrived at the hotel feeling tired and depressed, the facilities and staff in the hotel managed to lighten the mood. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

OK hotel

Jun 12th, 2019

Clean hotel . Nice team at the reception. Smells good in the coridors and the room. Clean rooms and toilets. Executive rooms has sofa bed and nespresso machine . The gym is a disaster the basic is not available. Example no free weight, no treadmill....actually they have lazy boy bean bags in the gym 🙋‍♂️😂😂🤔 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Short Trip to Lyon

Apr 30th, 2019

I always enjoy visiting Lyon and always wish I could stay longer One of the reasons is the hotel Marriott Hotel in Lyon. However when my company made a reservation at the Novotel , I was a bit apprehensive The location on the face of it is not as brilliant as the Marriott ( river Rhone on one side and the Botanical gardens on the other ) The Novotel is housed in the same complex as it's sister hotel the Ibis and building is simple in design and comprises 8 floors , with the Top floor have the executive floor. Thankfully I was fortunate to get a Suite that comprises two rooms that offers a separate lounging area and bedroom Both have at least 50 " Flat screens The lounge area has a Sofa bed and writing area and also a nice touch a Nespresso Machine and complimentary mini bar ( cold drinks juice and a chocolate bar) The rooms are clean and neat The bathroom had a bath and usual toiletries The suite also had a balcony with a lounger and two extra chairs to enjoy the outdoor weather or just for a smoke. The rooms were well insulated as I did not get disturbed by any outside noise or passing traffic The bed is reasonably comfortable and the room has good temperature control both for heating as well as cooling All the staying on the Executive Floor I had assumed there would be access to an Executive lounge , I could not find any WiFi is free and a lot of access points in the room to charge your phones and laptops etc The hotel has a Bar at the lobby level and adjacent to that is the main restaurant that is also used for breakfast buffet in the morning. I didn't have dinner at the restaurant ,but did try breakfast in the morning. Not too busy , but still had to find my own table The buffet is not too extensive yet one can find the usual selection of breads croissants cheese and egg and bacon I just for some cereal with some Soya milk. ( the only vegan option ) The coffee is via the dispensing machine and offers you the usual choice of Americano Cappuccino etc. For those who prefer Tea also selections were available. Before I forget there were options for Juices and Yoghurt etc. However I did not find any one visit my table to see if anything was fine or any assistance was needed Prior to breakfast I headed to the Gym also located on the 8 floor. Opening 6 am to 10 pm. The Gym is not large and has limited equipment a couple of bikes and a cross trainer and some mats and a single multi balance weight trainer. It worked for me as I only use the cross trainer. Access to main Lyon isa short walk to the Tram station Tony Garnier tickets can be bought by credit card. Very convenient So overall Clean Safe and Secure and located close to a Tram station that gets you to Lyon in no time. Close to a few Museums and a Shopping centre that is about two stops away TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Location for a Stopover

Apr 29th, 2019

A great hotel for a stopover. The hotel was clean, the staff were friendly and extremely helpful. The room was spacious and the bed was so comfortable, we had a fabulous night’s sleep. We had our evening meal in the restaurant and while the menu is limited we were able to find something to eat. Food is limited for vegetarians. Those who are parking, be aware that its €12 a night TRIPADVISOR.COM USER 

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