Novotel Munchen City Arnulfpark

Arnulfstr. 57 | Munich, BY 80636  [SEE MAP]Munich, BY  [SEE ADDRESS]
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Courtesy of Novotel Munchen City Arnulfpark

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Guest Reviews

TripAdvisor Traveler Rating 4

Good location, great staff

May 17th, 2019

Fantastic staff, especially the front desk. Relaxed atmosphere in the lobby with video games and ping pong. Room was a fine size. Bathroom didn't smell great, but everything seemed clean. Very good breakfast. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful hotel

May 8th, 2019

This hotel was just perfect. Very clean, well presented, bright & colourful. The room very spacious and nice big bathroom. 5 min walk to station and tram stops 2 mins away. Breakfast was delicious, so much to choose from. Staff very nice. Sadly I only gave it 4 out of 5 as we hung up our towels to reuse and they were replaced every day which was unnecessary and against what the hotel is promoting. Our toiletries weren’t replaced at all and a manager had to go hunting on our last night for some shower gel! We did enjoy our stay and I would recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good place for families

May 7th, 2019

I stayed here along with my 2 young kids last week in a family room. The hotel is very well located as you have trams and subways within a 2 and 5 mins walk respectively. The hotel staff was quite helpful and a special word of praise for the person at the front counter Nargiza who really made us feel special right from the time we stepped in. Some things can be improved: 1. The bed mattresses were too soft and spongy. A little harder would help. 2. Rooms were little bit on the smaller side but that probably is the reason why they are reasonable. 3. A little bedside table will be of help as there is extremely little place for keeping watches / bottles / phones and all stuff which we normally keep next to us while sleeping TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

A hotel reception like a border passport control

May 7th, 2019

No smiles, questions barked about my passport - “where do you live” - charging the full room rate and extras while the room was already prepaid. When making the receptionist attentive to the error, offering her to send the booking and proof of payment by email i was brushed away “i will find out if you paid later anyway”. And all while making the effort to address her in her native German. I was made felt like a nuisance and not welcome in a hotel that is otherwise decent. Jasmin T should have no place at a Hotel reception. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good

May 6th, 2019

Novotel Hotel is in a great location tram station just down the road,the staff were very friendly and helpful they were happy to help you out with catching the tram, Breakfast was fantastic. Wi-Fi wasn’t the best but we had a great stay. TRIPADVISOR.COM USER