Novotel Toronto Mississauga Centre

3670 Hurontario Street | Mississauga L5B 1P3  [SEE MAP]Mississauga  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

You can depend on this Delta hotel by Marriott for a great stay.

Mar 5th, 2020

I stay at this hotel several times per year for business. It is always quiet, clean and very friendly and helpful staff, I particularly wish to mention Narciso Cruz... The breakfast on the floor was fresh and they had a good variety of foods to start off my day right. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Health Care - Elderly Relative

Mar 1st, 2020

A family commitment resulted in a busy 2-week period where we used the hotel as a stable, reliable base. A safe haven to return to in the evenings, a sound nights sleep, and a fresh start to each day made for a successful visit. The only glitch was a drunken guest on our floor at 0400. Despite the disturbance, the night manager dealt with a tricky situation quickly and effectively - no mean feat! All of the staff were friendly and helpful, led by the very polite and authoratitive manager, Patricia Ritchie. A good gym, an on-site covered car park (extra charge), a co-located Starbucks and an ideal location sealed the deal. We’ll be back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great stay

Feb 23rd, 2020

Stayed two weekends in a row at this hotel while my husband was doing Ice & Rescue training on Lake Ontario. Check in was great both times, arrived late in the evening and was greeted by a friendly Haraiso at the front desk. Being a Marriott member, we got upgraded to a suite on the 15 floor, which was amazing. It is really two rooms that become one, so one bedroom with a large bathroom and a living and kitchen area in the other part. Arriving on Valentine’s day, we received a nice little welcome gift from reception (little chocolats in a Valentine bag). Our second weekend, wasn’t has lucky for the suite, but had a nice room on the 15 floor overlooking the beautiful Mississauga Towers. Haraiso and Brianna at the front desk were super friendly and helpful. The hotel is in a business district but only 5 minutes (walking) away from great shopping at the Square One super mall, loads of restaurants and Cineplex cinema. If you make your reservation on line and being a CAA Member, the parking is free (it would normally cost 13$ daily). Can’t comment on the the bar or restaurant, since we didn’t go. Wifi is great. The only small negative on my part, it was way too hot at the gym. Running on the treadmill, got a double work out, since it felt like a hot yoga session also. All in all a great stay at the Delta, by Marriott. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Has improved since becoming a Delta

Jan 19th, 2020

Have been staying this property for visits over the last 20 years. It has improved a lot since rebranding from a Novotel. Things are clean and remodeling looks great. Three things to address: 1. Please stop using the single use bottles for shampoo etc. Its 2020 - all you competition like Hyatt, Marriott and IHG have gone this route. 2. It would be wonderful to have a mini Keurig instead of the existing coffee machine. I would prefer to be able to bring other coffees than the hotel supplie coffee. 3. As a business traveler it would be nice to have the ability to hang items in the bathroom to steam after unpacking. There is no ability to hang things as there is no rod to hang from in the shower. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

No Rest for the Weary

Dec 18th, 2019

I stayed at this hotel for 7 nights. I don't usually leave negative reviews, but my stay at this hotel was a nightmare. Let'It start with the location. The hotel is located downtown Mississauga, close to most business centers. It's also close to the second largest mall in Canada, Square One. It takes around 20 minutes to get to the airport from the hotel. Check-in was fast, and the front desk agent was friendly. There is a Starbucks in the lobby which was great. They put my credit card on file and charged me 50$ (common in almost all hotels). I heard from a colleague that this hotel was recently renovated. My room was in the 15th and uppermost floor. One thing I noticed when I entered the hotel was the carpet. It was so confusing and it looked like there were some wires left on top of the carpet. There are 4 elevators, and they were all in a good condition and fast. My room was spacious. King size bed with 4 pillows. There was a big screen TV with multiple channels in the room, a safe, telephone, 2 table lamps, a radio alarm clock, a small coffee machine with K-cups, 2 water bottles, an empty mini-bar, and a closet with an iron and iron table. The bathroom was small with a small shower box. They offered complimentary shampoo, soap, conditioner, lotion, and body wash. They also offered multiple towels and a cold/hot hair dryer. The heater/AC unit in my room was noisy. Some of the amenities offered include an indoor pool, gym, free WiFi, and an on-site restaurant. The WiFi speed was great. It was an open network (no password was required to connect to it). The coverage was also great. I wanted to go to the pool, but when i touched the water it was freezing, so i skipped it. I had dinner twice at the only restaurant in the hotel and honestly, it was one of the worst restaurants I have ever been too, and it was way overpriced. There are some restaurants close to the hotel but I have not tried them. There is a small bar within the restaurant. Unfortunately, I haven't not had good sleep at the hotel. The first night, a couple in the opposite room had a fight and kept screaming and swearing at each other till 3:00am. I called the front-desk twice to complain but they didn't do anything. One of the guest in the next room had to intervene and knocked hard on their door and almost had a fight with the couple so they would be quiet. The following night the fire alarm went on at 5:00am till 7:00am. It was a false-positive alarm, but we lost 2 hours of sleep. On the third night, I heard some noises coming from the ceiling (see video). at around 2:00am. I called the front-desk and a rude agent (I think his name was Omar- Indian accent) told me that this was affecting all room and nothing could be done then hung up on me. I was too tired to go to the lobby to complain about him. I however complained to the MOD the following day and she promised to look into it and then reach out to me, but nothing happened. In terms of cleanliness, the hotel was clean. They cleaned my room everyday and replaced the towels. They also give you 2 complimentary water bottles every day. Their laundry is over-priced too but good and fast. * Pros: Location (close to business centers ans Square One mall), Super fast WiFi, Starbucks, complimentary water bottles every day, cleanliness. * Cons: Very noisy, rude employees, cold pool, and only one over-priced restaurant * Tips: Use your card to access the elevators * Amenities offered include an indoor pool, free WiFi, and an on-site bar and restaurant, a small "basics" shop next to reception. TRIPADVISOR.COM USER 

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