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at the Novus Plaza Hodelpa
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Nov 21st, 2019
I really liked the attention that the entertainment guys especially Emgerber Gomez gave us that gave us good attention excellent entertainment team, I loved the coco bar, the very tidy rooms, the whole hotel is very nice I liked coming to this hotel TRIPADVISOR.COM USER
They pretend to offer Quality but they don’t
Nov 4th, 2019
- 3 nights as of Monday 29 october - the switch of the fan didnot work: I asked at the front-desk day 1 to Repair it. They say “yes” but nobody visits room 525. - i repeat my request later day 2 & a third time day 2 Finaly a Technician solved it. The air was terribly Cold..! - same disaster with the shower: NO hot water..... Again had to go to the front-deal 3 times before they woke up & Made the repair! NO apology. They charged you. They have the power. They dont care after you left your money..... - the bed is small but good Quality. As you can see on the attachéd pic, this hotel offers no bedlight......also on their website they are not ashamed to show you they do not offer that. Only The strong ceiling-light..... Finally: if you ASK them for a n y compensation For the inconvenience THEY caused..... nothing..... No free drinks, no lunch-vouchers. A Total disgrace. Careful where you spend your money! TRIPADVISOR.COM USER
Excellent service and very clean
Sep 8th, 2019
The hotel is modern compared to the other hotel en la Zona colonial. The service was amazing , the breakfast was traditional and delicious. From desk was very helpful, and it was so easy to walk around the zone . TRIPADVISOR.COM USER
Day in santo domingo
Sep 7th, 2019
Front desk was welcoming and were quick to correct an error with the booking of the room. The gentleman was quick to give information to help make me feel comfortable and advised of services and other amenities both in the hotel and area that would be of use. TRIPADVISOR.COM USER
Great choice for colonial area
Mar 19th, 2019
Stayed 8 nights , room was clean , breakfast was great , front desk was informative Free wifi worked well, hotel walking distance to restaurants , grocery store and shops . Unfortunately no pool , they offered a sister resort that had a pool which came with a $30 usd / day fee which should have been free in my opinion . TRIPADVISOR.COM USER
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