Oaks Charlotte Towers

128 Charlotte St | Brisbane, QLD 4000  [SEE MAP]Brisbane, QLD  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 4

Excellent accommodation

Jan 19th, 2021

Strongly recommend this property. Well appointed suites with good furniture and kitchen utensils. Great city views. Good facilities - pool and gym and BBQ. Very helpful and friendly staff, and very well located in CBD. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

I love this place.

Jan 16th, 2021

From our early arrival, where we were able to store our luggage, to the 5 pm checkout ($80 fee), we were more than happy with our stay. Friendly, helpful staff & an excellent location with a 5 to 10 minute walk to the Myer Centre, eateries & attractions. The apartments are large and well furnished & the beds are always comfortable. Oaks on Charlotte is the only place I stay when visiting Brisbane. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Good experience

Jan 1st, 2021

We booked the executive bedroom with city views. However on arrival, we were told that the hotel doesn’t guarantee city views but guarantee that the room is on higher floor. I was not happy with that response and told the staff that I booked that room because of the city view. Luckily, there was another exec bedroom available the next day and they kindly put us in there. Because of Covid, only 4 people are only allow in the lift each time but unfortunately not everyone respect that rule. Apart from that, we enjoyed our stay. The hotel is very close to the city, supermarkets and public transport and the staffs are lovely. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Unhygienic- Cleanliness is appalling

Dec 26th, 2020

Absolutely disgusting and awful apartments. First room they put me in hadn’t even been cleaned from previous guest - hair all over the coffee table, pubic hair covering the toilet, used soap in the shower and on the sink, soap scum all over the shower door and no clean towels provided. Absolutely disgusting, very concerning during covid. Guy at reception found it very amusing when I informed him about the room not being cleaned. Moved me to a different room that stunk of smoke and clipped toenails all over the carpet. Couldn’t turn on the air con because of the awful smell that came out of it. Really feel like my health has been compromised from staying at this hotel - so unhygienic and unclean. Avoid at all costs if you value your health at all. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Perfect location

Dec 25th, 2020

We had a 3 night stay, perfect location as it was walking distance to Queen St Mall, Southbank etc. We stayed on the ninth floor over looking Charlotte Street, so quiet! The room was very spacious and we had our own kitchen. We did not book a car park as I thought we would automatically get one, that was very stressful as we had to park our car at Wilsons overnight, but I know for next time. Perfect city stay and can't wait to return. TRIPADVISOR.COM USER 

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