Ocean House

1 Bluff Ave | Watch Hill, RI 02891  [SEE MAP]Watch Hill, RI  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Worthy of Celebration

May 17th, 2019

Had a wonderful Mother's Day trip with my daughter. The location, food and service were spectacular. Even though it was off season and the stores in town were closed and mostly it was raining, we went to the beach anyway and then curled up by the fire place and chatted over very tasty cocktails. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceptional experience!

May 16th, 2019

There aren't enough superlatives to describe my stay at the Ocean House. Everyone I met, including the car valets, the front desk staff, the personal room valet, the housekeeping staff and the dining room servers, exceeded my expectations for excellent service. The room was spacious and very comfortable. I appreciated the complimentary coffee and other beverages and snacks. I enjoyed delicious meals in the Bistro and in my room. I took advantage of the Fitness Room and the OH Spa. For those wishing to explore the Rhode Island and Connecticut shoreline, the Ocean House offers complimentary Mercedes Benz vehicles for day excursions. I highly recommend the Ocean House for those seeking a five star experience and I look forward to a return visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

World class!

May 1st, 2019

We wanted a special place for a Girls' Weekend within driving distance of NYC. While none of us had heard of The Ocean House, it looked wonderful, so we decided to try it. We upgraded to the Carousel Suite and WOW - what a suite. We are a group of well-traveled, professional women and were blown away. It was perfect. I could post more about the suite itself, but it was truly the staff that made Ocean House exceptional. The bartender, Amy, greeted us by name after our first visit, the housekeeping staff bent over backwards to make sure we had what we needed and any time we called to ask for something, it seemed like they were knocking at our door as soon as we hung up the phone. Absolutely WORLD CLASS service. We also scheduled time at the spa. The services were all top notch. The relaxation room overlooks the private beach and we chatted for an hour while watching the surf. The spa attendant made sure we had tea, snacks and plenty of water. The spa staff balanced being attentive - while not hovering - beautifully. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Didn’t feel welcome...

Apr 28th, 2019

On Saturday, April 13th, my wife and I went to Ocean House for dinner in the Bistro restaurant. I’m not sure we will go back. Our children had given us a substantial gift card, and dinner was in celebration of my birthday. My wife called two weeks earlier for a reservation but was advised the Bistro does not take reservations. She called at 4:30 Saturday to check availability and were told they looked forward to seeing us. We anticipated possibly needing to put our names on a waiting list and looked forward to a drink in the bar while we waited. We arrived at 6:00 and were greeted warmly by a very nice gentleman for valet parking. We headed in and walked up to the hostess. When she learned we were not staying at the hotel, she advised that the Bistro was “completed committed” and she was unable to take any more walk-ins. She explained that she had to save the remaining tables for the hotel guests, but we could eat in the bar. She was very curt and abrupt. She offered no apology and quickly turned to the next guests in line. We headed for the door. When the gentleman at the door asked why we were leaving so soon, we explained and mentioned we regretted not being able to use the gift card. He apologized on behalf of Ocean House, and asked if we might consider dinner at Weekapaug Inn since it is a sister property and would accept our gift card. He called ahead to make sure they could accommodate us. We were welcomed warmly at Weekapaug and enjoyed a very nice dinner there. The experience at Ocean House was beyond disappointing. When we called in advance and were advised the Bistro does not take reservations, there was no mention that tables may be reserved for hotel guests and it may be impossible for us to be seated as a walk-in. The hostess was rude and dismissive. The gentleman at the valet desk on the other hand, whose son works at the valet desk at Weekapaug Inn, should be commended as a most valued employee. He offered us an alternative that served both Ocean House and us. While I understand giving hotel guests priority, they may or may not ever come this way and visit again. On the other hand, we live in the area and could have become regular customers if the experience had been a positive one. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

50th Annversary Celebration

Apr 27th, 2019

After 20 years of traveling to Walt Disney World in April, I wanted something different for our 50th Wedding Anniversary who would have thought you could find a place like the Ocean House in our own backyard. First Class in every respect. Staff is super friendly as well as professional. Stayed only two nights but enjoyed every minute. It is a gratuity free resort which is quite novel. Every detail has been considered. The Ocean View Terrace Suite is bigger than our house with every luxury included. TRIPADVISOR.COM USER